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Out-Of-Home Program Manager

Recruitment #22-002042-0001


The Maryland Department of Human Services (DHS) is the state’s primary social service provider, serving over one million Marylanders annually.  The Department, through its 24 local departments of social services, aggressively pursues opportunities to assist people in economic need, provide preventive services, and protect vulnerable children and adults in each of Maryland’s 23 counties and Baltimore City.  DHS works in every community in Maryland to positively impact the lives of Marylanders. 

This is a Management Service position, and serves at the pleasure of the Appointing Authority.




Department of Human Services
Baltimore City Department of Social Services
Child Welfare/Out-Of-Home Placement Program
3007 East Biddle street, Baltimore MD 21213

Main Purpose of Job

The purpose of this position is to function as a Program Manager for the Out-of-Home Placement/Permanency Program.  The Out-of-Home Placement/Permanency Program Manager is responsible for the safety, permanency and well-being of all children in foster care.  The Program Manager provides oversight, supervision, and coaching to Unit Managers (second line supervisory staff) and other administrative staff.
At all times, the incumbent will provide customer service to both internal and external     customers that meet or exceed the standards set by the Department.  Conducts operations ethically; adheres to compliance requirements; provides discipline and structure that influences the staff awareness of and respect of operational controls.


Organize and conduct staffing to provide case direction and oversight of the completion of Critical Incident Reports and Action Controls.
Ensure appropriate and effective execution of best practices in out-of-home placement/permanency.
Ensure monthly hand count is completed accurately and on time.
Ensure data is entered accurately and timely in MD CHESSIE.
Ensure Quality Service Reviews and Child Families Services Reviews are in compliance.
Ensure that the mandates of the LJ Consent Decree are in compliance.
Ensure 1900 children in foster care  receive timely and appropriate services as required by federal and state regulations and policies.

Plan, organize and supervise the work of Unit Managers and administrative staff. Provide direction and administrative oversight to ensure quality services and provision and compliance with State and Federal laws and regulations.
Approve and monitor Workday and leave for employees.
Complete MS22s and PEPs for employees.
Evaluate work and provide feedback to employees.
Provide clinical supervision to licensed graduate social workers weekly.

Fiscal Responsibilities
Process all requests for One on One Supervision funding (over $500,000 annual).
Prepare and  monitor the Out-Of-Home Placement Budget.
Monitor the Time Limited Reunification Budget.
Provide management and oversight of the Flex Funds process.


Education:   A Master’s degree in social work from an accredited college or university approved by the Council on Social Work Education.

Experience: Seven years of professional experience in a social work capacity in a public or private agency or institution, six years must have been in an administrative, supervisory or consultative capacity.


1. These requirements are established by the Social Services Administration by authority provided in Human Services Article 4-204 the Annotated Code of Maryland and the Maryland Department of Budget and Management, Office of Personnel Services and Benefits, does not have authority to accept substitutions or equivalents.

2. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Social Work classifications or Social Work specialty codes in the Social Science, Psychology, and Welfare field of work on a year-for-year basis for the required experience and education.


Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Possession of a LCSW-C license


Five years of experience working in Child Welfare program.

Three years of experience working in OUT-OF-HOME Placement or Foster Care program.

Three years of experience analyzing data to improve service delivery and outcome.

Five years of experience using Microsoft office products and Google docs and sheets.


1. Candidates for positions in this classification must be licensed by the Maryland Board of Social Work Examiners prior to appointment.

2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties are required to possess a motor vehicle operator’s license valid in the State of Maryland.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. The desired/preferred qualifications will be used to further screen the application.

Successful candidates will be placed on the eligible (employment) list for at least one year.

If you are in the State service and are a promotional candidate, your salary will be determined in accordance with the State of Maryland Salary Guidelines.



Applicants who meet the minimum qualifications will be included in further evaluation. the evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (any may be requested prior to interview).

Complete applications must be submitted by the closing date. Information submitted after this date will not be accepted.

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. the resulting certified eligible list for this recruitment may be used for similar positions in this or other state agencies.

The online application process is STRONGLY preferred. If you have questions about this recruitment, please contact  Joyce Carter  at 443-286-1157.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. 

We thank our Veterans for their service to our country.

TTY  Users: call via Maryland Relay


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