LICENSING & REGULATION INVESTIGATOR I
|Department||LABOR - Occupational and Professional Licensing 1|
|Date Opened||7/6/2022 1:30:00 PM|
|Filing Deadline||7/20/2022 5:00:00 PM|
|HR Analyst||Donna Watson|
LOCATION OF POSITION
Main Purpose of Job
- Investigates complaints filed by consumers against aforementioned licensed and unlicensed individuals, using interviewing skills and techniques, possesses and thorough knowledge of mechanical licensing practices, laws, regulations and documents, discusses complaints, prepares a thorough written report of findings, responds to telephone inquiries and manages an investigative case load
- Meets with Department counsel to review claims, complaints and investigative reports to ensure that all pertinent documentation is included
- Testifies at administrative, regulatory hearings, civil trials and criminal trails representing the mechanical licensing boards
- Maintain daily case logs, updates case files/database; weekly itinerary; monthly statistic and expense reports
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: One year of experience conducting investigations, which require obtaining and analyzing factual information and preparing reports of findings and conclusions for administrative or court hearings.
Note: Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Compliance Inspection and Support classifications or Compliance Inspection and Support specialty codes in the Inspection, Investigation, Enforcement, and Compliance field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Strong preference will be given to applicants that possess the following. Include clear and specific information on your application regarding the qualification(s).
Experience with conducting investigations
Experience in criminal, civil, or administrative field
Ability to write detailed investigation reports
Experience interviewing people and writing complex reports
Ability to effectively communicate when testifying in a court of law or an administrative hearing
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS.
All information concerning the qualifications, including any required documentation (diploma, transcript, certificate,
etc.) must be submitted and received by the closing date. Information submitted after this date will not be
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
The examination for this recruitment will be an evaluation and rating of the information provided on your
application. Therefore, it is essential that the application is filled out completely and accurately, listing all
relevant education and experience, addressing the specific qualifications shown above and submitting any
required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and
specific information on your application regarding experience qualifications related to the minimum
qualifications, desired, and/or selective qualifications of the position.
Successful candidates will be placed on the certified list categorized as Best Qualified, Better Qualified, or
Qualified. The certified list will be used by Labor for a period of one year.
Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.
Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.
The online application is STRONGLY preferred. However, if you are unable to apply online, or encounter difficulty
attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include
your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely
If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.
PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION
Completed applications, required documentation, and any required addendums may be mailed to:
Department of Labor Office of Administration
Attn: Donna L. Watson 22-002166-0002
1100 N. Eutaw Street, Rm. 101
Baltimore, MD 21201
For additional information, please contact Donna Watson at 410-230-6297 or via email firstname.lastname@example.org.
TTY Users: call via Maryland Relay
Department of Labor is an equal opportunity employer. It is the policy of Labor that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.