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MANAGEMENT ASSOCIATE, LIFE AND HEALTH

Recruitment #22-002650-0018

Introduction

The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s insurance industry and protects consumers by monitoring and enforcing insurers’ and insurance professionals’ compliance with State law.  Through the diligence of a highly professional staff of market analysts, financial analysts, accountants, lawyers, law enforcement officers, actuaries, complaint investigators, and others, the MIA works to facilitate a strong and competitive insurance marketplace where consumers are well informed and treated fairly.  Staff members are subject matter experts who serve as a resource for lawmakers, consumers, and other public and private entities. 

 

The MIA is charged with a broad range of responsibilities including the licensure of insurance carriers and insurance producers (brokers/agents) operating in Maryland, the conduct of financial examinations of companies to monitor financial solvency, and the review and approval of rates and contract forms.  The MIA investigates reports of consumer fraud and consumer complaints about life, health, automobile, homeowners, and/or property insurance.  Insurance carriers are subject to market conduct examinations and other actions to monitor compliance with Maryland law. The MIA also has a unit dedicated to consumer education and outreach, which participates in hundreds of events and reaches thousands of individual consumers annually.    

GRADE

ASTD13

LOCATION OF POSITION

Baltimore City or Hybrid (between office and telework)

POSITION DUTIES

The Maryland Insurance Administration’s Life and Health Division is recruiting for the position of Management Associate. The incumbent in this position provides administrative/secretarial support to the Associate Commissioner for Life and Health; and provides support for Rate and Form Filing process, which involves the filings of four (4) units within the Division. Job duties will include, but are not limited to: reviewing, processing, entering, and/or assigning all paper and electronic form filings in the SERFF Tracking System; maintaining and updating multiple electronic platforms, tables, databases, charts, logs and/or lists for monitoring and tracking purposes; answering calls for the Associate Commissioner, and assisting with answering, screening and delegating the Division's general telephone calls.

 

The incumbent will also type, compose, edit and proofread correspondence and statistical reports; assists with Associate Commissioner's calendar and meetings; compile and assemble statistics to create monthly reports; monitor and maintain training/travel budget and coordinate employee training and reimbursements; and coordinate and monitor Rates and Forms Public Information Act (PIA) Requests.

 

The incumbent may have the opportunity to work a hybrid schedule, but must be available to work in the office three (3) days a week, any day of the week, Monday through Friday, as needed.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Five years performing secretarial work or clerical work involving typing duties.

Notes:

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted  at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration or Personnel Specialist classifications or Administrative, Clerical, or Office Services specialty codes in the Special Assistant or Secretarial fields of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

  • Experience using the SERFF Tracking System
  • Experience performing data entry.
  • Experience using Microsoft Word.

LIMITATIONS ON SELECTION

THIS RECRUITMENT IS LIMITED TO CURRENT EMPLOYEES OF THE MARYLAND INSURANCE ADMINISTRATION’S LIFE AND HEALTH DIVISION ONLY.

SPECIAL REQUIREMENTS

Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

EXAMINATION PROCESS

Applicants who meet the minimum qualifications will be forwarded to the hiring manager for interview consideration Please provide complete and accurate information on your application. Report all related education, experience, dates and hours of work. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application. 

All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. 

Applicants meeting the minimum qualifications will be placed on the Eligible List categorized as BEST QUALIFIED, BETTER QUALIFIED or QUALIFIED and remain eligible for consideration for at least one year from the date of examination.

BENEFITS

FURTHER INSTRUCTIONS

Please contact charrison@maryland.gov for additional information concerning this recruitment.

Online applications are strongly preferred. If you are unable to apply online, you may submit an application by mail. The paper application and supplemental questionnaire must be received by close of business, on the closing date for the recruitment. Postmarks will not be accepted. Incorrect application forms will not be accepted.

 

Applications may be mailed to:

 

Maryland Insurance Administration, Human Resources 

Recruitment# 22-002650-0018

200 St. Paul Place, Suite 2700

Baltimore, Maryland 21202

 

TTY  Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.




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