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HUMAN SERVICE ADMINISTRATOR IV

Recruitment #22-002731-0001

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Introduction

This is a Management Service position, and serves at the pleasure of the Appointing Authority.

GRADE

20

LOCATION OF POSITION

Department of Human Service
Baltimore County Department of Social Services
6401 York Road
Baltimore, MD 21212

Main Purpose of Job

The main purpose of this position is to assist in the day to day direction of the Family Investment programs for the five district offices and Document Management Center (DMC), by planning, organizing, and monitoring activities in accordance with Federal, State, and local policies and regulations to ensure Baltimore County residents receive timely and accurate benefits. This position also oversees all operations that include, OHEP, Job Network and Information and Integrity in the absence of the Assistant Director.

MINIMUM QUALIFICATIONS

Education:   A Bachelor’s degree from an accredited college or university.

Experience: Nine years of experience in administrative, professional or technical work, four years must have involved supervision of other employees or exercising responsibility for program development.

Notes:

1. Candidates may substitute graduate level education at an accredited college or university at the rate of 30 credit hours   on a year-for-year basis for up to two years of the required general experience.

2. Candidates may substitute additional professional or technical   experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations on a year-for-year basis for the required education.

3. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience and education, two years must have been in an administrative supervisory or consultative capacity.

DESIRED OR PREFERRED QUALIFICATIONS

Three years of management experience within Family Investment Administration, managing a specialized division or district office.

One year experience analyzing productivity of an entire office staff, implementing revisions to standard operating procedures to improve overall performance and productivity and customer service. 

One year experience collaborating with internal and external partners, such as the state, county and federal government, other external agencies that may serve the public.

Two years experience managing and maintaining a budget.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

NOT APPLICABLE.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  It is important that you report all related education and experience that is relevant to this recruitment qualifications. We will not consider information submitted after this date.  Successful candidates will be placed on the employment (eligible) list.  The resulting list may be used for future vacancies with this agency or other state agencies.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended, however the paper application may be submitted to the Department of Human Services, Attn: Michele McFarland, 6401 York Road, Baltimore, MD 21212.  The paper application must be received by the closing date for this recruitment, no postmarks will be accepted.  Information received after the closing date will not be considered.  Application inquiries may be directed to michele.mcfarland@maryland.gov, include the recruitment # on the subject line of the email.

TTY  Users: call via Maryland Relay

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. 

People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.




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