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Recruitment #22-003235-0068


The Maryland Department of Labor is accepting applications for the position of Administrative Officer II within the Division of Financial Regulation. This position furthers the mission of the agency by providing direct support for the outreach, education, training, communication, policy development, legislative response, data analysis, and reporting needs of the Office. This is a Contractual Position.




1100 N. Eutaw Street, Baltimore, Maryland 21201

Main Purpose of Job

The main purpose of the Outreach and Education Associate position in the Office of the Commissioner of Financial Regulation (OCFR or Office”) is to provide staff support to the Assistant Commissioner, Director of Outreach and Education, Director of Legislative Response & Special Projects, and Director of Trend Analysis & Reporting, as well as the Student Loan Ombudsman (SLO) in the Policy and Consumer Services (P&CS) Unit.


Duties of this position include, but are not limited to:
  • Distribute external Office email communications, including but not limited to advisories, notices, alerts and announcements;
  •  Submit website revisions and updates to the Maryland Dept. of Labor’s Webmaster;
  •  Draft social media content promoting the work of the Office;
  •  Draft content about the Office for the Maryland Dept. of Labor’s internal newsletter;
  •  Assist with the formatting and design of outreach materials, presentations and other collateral;
  •  Assist with the development and production of the Office’s outreach and training events;
  •  Assist with drafting financial education content for the website and consumer outreach materials


Experience:  Six years experience in administrative staff or professional work.


1. Candidates may substitute 30 credit hours from an accredited college or university for each year for up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from a college or university and two years of experience in administrative staff or professional work for the required experience.

3. Candidates may substitute additional graduate level education at an accredited college or university at the rate of 30 credit hours for each year of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.


Strong preference will be given to applicants that possess the following. Include clear and specific information on your application regarding the qualification(s).

  • Associates or Bachelor’s degree in Communication, Marketing, Public Relations, English, Education, Public Administration, Public Policy, or a related field.
  • Experience using basic graphic design skills to create printed and electronic educational materials, including social media content, electronic newsletters, brochures, presentations, surveys, and/or forms.
  • Experience using Microsoft Office, Google Suite, Adobe Acrobat DC, Canva, GovDelivery, and/or Go To Webinar.
  • Experience working in the fields of financial education or personal finance.
  • Ability to speak and write fluently in Spanish.


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.


All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (DL/DUI) to determine whether any monies are owed to DL/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.    


All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.

For positions that require Bachelor/Master Degree etc:

Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

Successful candidates will be placed on the certified list categorized as Best Qualified, Better Qualified, or Qualified. The certified list will be used by The Department of Labor for a period of one year.


Contractual Benefits

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave Benefits

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.


The online application is STRONGLY preferred. However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

The paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted.


Completed applications, required documentation, and any required addendums may be mailed to: 

The Maryland Department of Labor/Office of Administration

Attn: Donna L. Watson    22-003235-0068

1100 N. Eutaw Street, Rm. 101

Baltimore, MD 21201

For additional information, please contact Donna Watson at 410-230-6297 or via email

The MD State Application Form can be found online.

Department of Labor is an equal opportunity employer. It is the policy of Labor that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.

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