CASUALTY CLAIMS ADJUSTER II
|Department||Treasury Insurance Management|
|Date Opened||2/2/2022 11:11:00 AM|
|Filing Deadline||11/22/2022 6:45:00 PM|
|Salary||$47,657.00 - $75,903.00/year|
|HR Analyst||Michele Reid|
The constitutional and statutory provisions relating to the Office of the State Treasurer can be found in Articles I, III, V, VI, and XII of the Maryland Constitution; Title 5 of the State Government Article; and Titles 2 and 6-9 of the State Finance and Procurement Article. Specifically, the Treasurer's Office is responsible for administering the State Insurance Program of purchased insurance and self-insurance including coverage of the State's liability under the Maryland Tort Claims Act.
LOCATION OF POSITION
Main Purpose of Job
The Maryland Tort Claims Act requires that all claims against the State be filed with the State Treasurer’s Office, creating the need for the Insurance Division. The Insurance Division is responsible for administering the State’s Insurance Program, which is comprised of both commercial and self-insurance. The Claims Unit is responsible for handling claims filed against the State, its agencies, and its employees, which results in the receipt and investigation of thousands of claims each year.
A Casualty Claims Adjuster II is the full performance level of work, handling a wide variety of first and third party claims which are moderately to highly complex in nature, including claims involving bodily injury or death, property damage, or deemed sensitive. This position is primarily responsible for claims investigation, evaluation, setting of realistic reserves, evaluation of all correspondence regarding claims, and communication with various parties for the purpose of conveying information regarding matters related to the State Insurance Trust Fund and claims filed under the Maryland Tort Claims Act.
Investigates, evaluates and resolves a wide variety of claims which are moderately to highly complex in nature including claims involving bodily injury or death, property damage, or are deemed sensitive per Insurance Division guidelines.
Tasks include but are not limited to: handling all aspects of the claim investigation, evaluation, and resolution including interviewing State employees, claimants, witnesses, and other parties; performing on-site inspections; setting accurate, realistic reserves; evaluating invoices, medical bills, and other expenses for payment; reviewing medical reports, public reports, and other documents submitted by State agencies, claimants, attorneys, and vendors; maintaining a diary in order to effectively monitor the claims’ status; communicating with various parties including claimants, attorneys, vendors, internal customers, and the general public for the purpose of conveying information regarding matters related to the State Insurance Trust Fund and claims filed in accordance with the Maryland Tort Claims Act; negotiating settlements with claimants or attorneys; and reporting claimant information for the purposes of fraud detection and for compliance with Medicare reporting provisions.
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Four years of experience in settling multi-line claims.
1. Candidates may substitute education at an accredited college or university, at a rate of thirty credit hours for one year of experience for up to two years of the required experience.
2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in claims assistance and examining classification or claims assistance and examining specialty codes in the legal and kindred field of work on a year-for-year basis for the required experience.
Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.
One year of the required experience must be specifically investigating and adjusting multi-line claims to a final resolution in the areas of general liability, automobile liability and/or bodily injury under Maryland State motor vehicle regulations and Maryland Annotated code.
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
- Experience in subrogation
- Experience working with tort law
- AIC, SCLA or other insurance industry designation or related course work
LIMITATIONS ON SELECTION
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Applicants who meet the minimum and selective qualifications will be admitted to examination for this classification. Successful candidates passing the examination will be ranked as BEST QUALIFIED, BETTER QUALIFIED, or QUALIFIED and placed on the employment (eligible) list for one year.
BARGAINING UNIT STATUS
This is a full-time, permanent position with the State of Maryland, and is eligible for full State benefits. Some of these benefits include:
· Comprehensive, subsidized health, dental and prescription plans
· Flexible Spending Account plans for Health Care and Daycare
· Paid holidays 12-13 per year
· Generous paid leave package (annual, sick, personal and compensatory leave)
· State Pension ("defined benefit" plan)
· Tax-deferred supplemental retirement savings plans (401(k) and 457)
· Free parking
Job opportunities within the Maryland State Treasurer’s Office are accessible through JobAps, the Statewide Recruitment, Examination and Applicant tracking system. Please upload a current copy of your resume with your application.
Electronic application is strongly preferred; however, if you do not have access to a computer, you may send a copy of your resume to the State Treasurer's Office, Human Resources, 80 Calvert Street, Room 109, Annapolis MD 21401, or fax to 410-260-4090.
Any questions regarding this recruitment or the recruitment process may be directed to the STO Personnel Office at 410-260-7078.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.
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