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CASUALTY CLAIMS ADJUSTER II

Recruitment #22-003273-0001

Introduction

The constitutional and statutory provisions relating to the Office of the State Treasurer can be found in Articles I, III, V, VI, and XII of the Maryland Constitution; Title 5 of the State Government Article; and Titles 2 and 6-9 of the State Finance and Procurement Article.  Specifically, the Treasurer's Office is responsible for administering the State Insurance Program of purchased insurance and self-insurance including coverage of the State's liability under the Maryland Tort Claims Act.

GRADE

14  (Salary Guidelines apply for State Employees)

LOCATION OF POSITION

Annapolis, MD

Main Purpose of Job

The Maryland Tort Claims Act requires that all claims against the State be filed with the State Treasurer’s Office, creating the need for the Insurance Division.  The Insurance Division is responsible for administering the State’s Insurance Program, which is comprised of both commercial and self-insurance.  The Claims Unit is responsible for handling claims filed against the State, its agencies, and its employees, which results in the receipt and investigation of thousands of claims each year. 

A Casualty Claims Adjuster II is the full performance level of work, handling a wide variety of first and third party claims which are moderately to highly complex in nature, including claims involving bodily injury or death, property damage, or deemed sensitive. This position is primarily responsible for claims investigation, evaluation, setting of realistic reserves, evaluation of all correspondence regarding claims, and communication with various parties for the purpose of conveying information regarding matters related to the State Insurance Trust Fund and claims filed under the Maryland Tort Claims Act.

 *Please note that the Insurance Division does NOT handle Worker’s Compensation claims.

POSITION DUTIES

Investigates, evaluates and resolves a wide variety of claims which are moderately to highly complex in nature including claims involving bodily injury or death, property damage, or are deemed sensitive per Insurance Division guidelines.  

Tasks include but are not limited to: handling all aspects of the claim investigation, evaluation, and resolution including interviewing State employees, claimants, witnesses, and other parties; performing on-site inspections; setting accurate, realistic reserves; evaluating invoices, medical bills, and other expenses for payment; reviewing medical reports, public reports, and other documents submitted by State agencies, claimants, attorneys, and vendors; maintaining a diary in order to effectively monitor the claims’ status; communicating with various parties including claimants, attorneys, vendors, internal customers, and the general public for the purpose of conveying information regarding matters related to the State Insurance Trust Fund and claims filed in accordance with the Maryland Tort Claims Act; negotiating settlements with claimants or attorneys; and reporting claimant information for the purposes of fraud detection and for compliance with Medicare reporting provisions.

MINIMUM QUALIFICATIONS

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years of experience in settling multi-line claims.

Notes: 

1. Candidates may substitute education at an accredited college or university, at a rate of thirty credit hours for one year of experience for up to two years of the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in claims assistance and examining classification or claims assistance and examining specialty codes in the legal and kindred field of work on a year-for-year basis for the required experience.

SELECTIVE QUALIFICATIONS

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

One year of the required experience must be specifically investigating and adjusting multi-line claims to a final resolution in the areas of general liability, automobile liability and/or bodily injury under Maryland State motor vehicle regulations and Maryland Annotated code.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

  • Experience in subrogation
  • Experience working with tort law
  • AIC, SCLA or other insurance industry designation or related course work

LIMITATIONS ON SELECTION

Candidates must be willing to work in Annapolis, MD office location

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Applicants who meet the minimum and selective qualifications will be admitted to examination for this classification.  Successful candidates passing the examination will be ranked as BEST QUALIFIED, BETTER QUALIFIED, or QUALIFIED and placed on the employment (eligible) list for one year.

EXAMINATION PROCESS

The examination may consist of a rating of your education, training, and experience related to the requirements of the position. You may be required to complete a qualifications supplement, or the rating may be based on your application. Therefore, it is important that you provide complete and accurate information on your application.  Report all experience and education that is related to this position.

BARGAINING UNIT STATUS

Exempt 

BENEFITS

This is a full-time, permanent position with the State of Maryland, and is eligible for full State benefits.  Some of these benefits include:

· Comprehensive, subsidized health, dental and prescription plans

· Flexible Spending Account plans for Health Care and Daycare

· Paid holidays 12-13 per year

· Generous paid leave package (annual, sick, personal and compensatory leave)

· State Pension ("defined benefit" plan)

· Tax-deferred supplemental retirement savings plans (401(k) and 457)

· Free parking

To learn more, click here:   STATE OF MARYLAND BENEFITS

 

FURTHER INSTRUCTIONS

Job opportunities within the Maryland State Treasurer’s Office are accessible through JobAps, the Statewide Recruitment, Examination and Applicant tracking system.  Please upload a current copy of your resume with your application.

 

Electronic application is strongly preferred; however, if you do not have access to a computer, you may send a copy of your resume to the State Treasurer's Office, Human Resources, 80 Calvert Street, Room 109, Annapolis MD 21401, or fax to 410-260-4090. 

 

Any questions regarding this recruitment or the recruitment process may be directed to the STO Personnel Office at 410-260-7078. 

 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. 

 

TTY Users:  Call via Maryland Relay



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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