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Recruitment #22-004394-0016






Howard County Health Department
8930 Stanford Blvd.
Columbia, MD 21045

Main Purpose of Job

Review and verifies medical assistance data for accuracy, completeness and compliance with State and federal regulations by applying appropriate Medical Care Program regulations, policies and procedures. Reviews and determines client eligibility for Maryland Children’s Health Program (MCHP) and Medical Assistance for Families (FAC). Activities include data entry and interaction with internal and external clients.

This position is eligible for hybrid telework.


  • Data Verification:  Performs clearances and conducts screening process on MCP new applications and re-determinations according to the guidelines of the MCP program manual and COMAR regulations. Systems and databases to be utilized for clearances include the Medicaid Management Information System (MMIS); the Maryland Automated Benefit System(MABS); the State Verification Exchange System (SVES); the Clients’ Automated Resource and Eligibility System (CARES); and the Customer Data Base (CDB) and most recently MHCsystem.  Enter codes and maintain data into automated information systems.  
  • Administrative/Program Support: Assists in preparing and updating client files.  Supports MCP Supervisor in mailing necessary correspondence and follow-up phone calls to clients as needed.  Logs applications into internal MCP Access Database. 
  • Customer Service: With direction from MCP Supervisor, respond to client inquiries by phone and in person, including clients who arrive without an appointment and those who come during designated walk-in hours. Mails MHC/MCHP applications upon request.  Provides MCP applications to internal outreach workers. 
  • Other Duties as Assigned: Accepts responsibility for special projects as assigned. Participates in EP drills or actual events.  Participates in seasonal flu clinics


Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of clerical experience applying policies in a medical care, health insurance or federal or State entitlement program.


1. Candidates may substitute additional general clerical experience on a year-for-year basis for the required education.

2. Candidates may substitute thirty credit hours from an accredited college or university for the required experience.


Desired qualifications:
- Bilingual in Spanish
- Experience with the Maryland Health Connection (MHC) system
- Experience/Knowledge of the Affordable Care Act (ACA) and/or Maryland Medicaid
- Experience applying policies in Medical Care, Health Insurance and/or Federal or State entitlement program 
- Experience with customer service in an office setting


Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.



Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

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