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Recruitment #22-004435-0004






MDH, Office of Eligibility Services, 201 W. Preston Street, Baltimore, MD

Main Purpose of Job

This position will be responsible for assisting the manager in the operation of the Recipient Eligibility Program’s Master File, which includes the Recipient Online and Long Term Care Unit to ensure the provision of Medical Assistance benefits to eligible recipients. This position will also assist in the development and implementation of new policies, regulations and procedures concerning Medical Assistance eligibility as mandated by Federal and State entitlement programs. This position will coordinate the development and testing of on-line processing for the Maryland Management Information System (MMIS), Client Automated Resource Eligibility System (CARES), Maryland Health Connection (MHC), Interim Database (IDB) interface and the Eligibility Enrollment System (E&E). In addition, this position will coordinate with the Department of Human Services (DHS), the local Department of Social Services (LDSS), Local Health Departments (LHD), and the Maryland Health Connection (MHC) to resolve problems that affect Medical Assistance eligibility coverage and claims payment to providers.


Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years of clerical experience applying policies in a medical care, health insurance or federal or State entitlement program to include two years applying, interpreting and processing program specific information, policies, regulations and guidelines in a medical care program.


1. Candidates may substitute additional general clerical experience on a year-for-year basis for the required education.

2. Candidates may substitute thirty credit hours from an accredited college or university for one year of the required experience.


The desired candidate should have knowledge/experience of Medicaid policies, procedures, and regulations; experience providing training on policies and procedures; knowledge/experience of various federal and state data systems (e.g., MMIS-II, CARES, MHC, E&E, IDB); experience identifying and analyzing system problems and complex eligibility issues; supervisory experience; excellent verbal and written communication skills; experience in Google Workspace platform and Microsoft Word and Excel; ability to exercise discretion and independent judgment directly related to Medicaid recipient data; and a team player.


Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.



Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

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