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IT QUALITY ASSURANCE SPECIALIST

Quality Assurance (QA) Specialist

Recruitment #22-004483-0004

GRADE

18

LOCATION OF POSITION

Department of Juvenile Services - Information Technology Unit
217 E. Redwood Street, Baltimore, MD 21202

Main Purpose of Job

This position will develop quality assurance standards and procedures for information technology systems and works to continuously improve these procedures to reduce cost and improve the quality of the products and support provided. This position will also test new and modified software and systems to ensure that they meet functional and technical requirements and quality assurance standards. Additionally, this position will obtain the information necessary to accomplish tasks by researching system documentation and interviewing users, developers, managers and vendors. Lastly, this position will use their knowledge of Software Development Life Cycle (SDLC), agile and waterfall methodologies.

MINIMUM QUALIFICATIONS

Experience: Six years of experience, two years of experience designing, developing, implementing and maintaining applications systems and programs using generally accepted computer programming languages.

Notes:

1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Information Technology, Computer Science, Management Information Systems or other information technology-related field with course work in systems analysis and programming, operating systems or information technology quality assurance for four years of the required experience.

2. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and one year of experience designing, developing, implementing and maintaining applications systems and programs using generally accepted computer programming languages for four years of the required experience.

3. Candidates may substitute experience operating computer systems; or scheduling, controlling input and output to process data on computer systems; or evaluating, implementing and maintaining computer hardware and software; or converting data from project specifications by developing program code using generally accepted computer programming languages on a year-for-year basis for a high school education.

4. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university in Computer Information Technology, Computer Science, Management Information Systems or other information technology-related field with course work in systems analysis and programming, operating systems or information technology quality assurance and two years of experience designing, developing, implementing and maintaining applications systems and programs using generally accepted computer programming languages for the required experience.

5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Information Technology Management classifications or Information Technology Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

The preferred candidate for this position will possess any of the following:
  • Knowledge of ASSIST Case Management system (or similar system)
  • Knowledge of Maryland Evaluation & Treatment Services (METS) (or similar)
  • Knowledge of Child, Juvenile, and Adult Management System (CJAMS) (or similar)
  • Knowledge of Citrix Remote Access VPN appliances (or similar)

LIMITATIONS ON SELECTION

This recruitment is limited to all current State of Maryland Government employees only.

SELECTION PROCESS

The assessment will be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related experience and education. Please make sure that you provide sufficient information on your application (and on separate pages, if necessary) to show that you meet the qualifications for this recruitment. For education obtained outside the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. This list will be used by the DJS hiring agency to select employees.

EXAMINATION PROCESS

The assessment will be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related experience and education. Please make sure that you provide sufficient information on your application (and on separate pages, if necessary) to show that you meet the qualifications for this recruitment. For education obtained outside the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. This list will be used by the DJS hiring agency to select employees.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is strongly urged. However, if you are unable to apply online you may mail a paper application to the address below or fax a paper application to the fax number below.  If you choose to fax or use regular mail, you must include on each page of the attachment your First and Last Name, the Recruitment Number that is located at the top of the bulletin and the last four digits of your SS#. The paper application must be received by 5:00 pm, close of business, on the closing date for this recruitment.  No postmarks will be accepted. Incorrect application forms will not be accepted:

Maryland Department of Juvenile Services
OHR-Recruitment & Examination Unit
One Center Plaza
217 E. Redwood Street
Baltimore, MD 21202
Attn: Keenan Townes
Fax number 410-333-4188
TTY Users: call via Maryland Relay

Should additional information regarding this recruitment be required, please contact DJS Office of Human Resources at djs.careers@maryland.gov. Include the Recruitment Title/Number that is located at the top of the bulletin.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments.

Bilingual applicants and people with disabilities are welcome to apply for all recruitments.




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