IT SYSTEMS TECHNICAL SPECIALIST

Maintains Electronic Security Systems: Develops the structure and methodology for electronic security across the agency for all related hardware and software.

• Plans, designs and develops new or improves existing electronic security systems, through electronic security plans to address user needs, hardware, software, integrations and peripherals.

Vendor Management: Coordinates with vendor representatives in the installation of new hardware and software related to the integration and upgrades of electronic security systems. Assist with the design, installation, and integration of electronic security systems in both small and large scale systems. 

System Documentation: Advises management in matters related to effective information support functions for electronic security. Develop procedures and standards for electronic security systems and interfaces. Develop documentation of all systems, configurations, and end user processes. Draft audit documentation as required and assist with audits.

Customer Support & Training: Troubleshoots and resolves electronic security systems inconsistencies and problems that arise. These issues will be resolved 24 hours a day and may require working on evenings and weekends. Performs and or coordinates staff training for electronic security equipment as necessary. Trains staff on electronic security systems.

Experience: Seven years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software.

Notes:

1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and thirty credit hours from an accredited college or university in Computer Science, Computer Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology for four years of the required experience. 

2. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and one year of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software for four years of the required experience.

3. Candidates may substitute experience operating computer systems; or scheduling, controlling input and output to process data on computer systems; or evaluating, implementing and maintaining computer hardware and software; or converting data from project specifications by developing program code using generally accepted computer programming languages on a year-for-year basis for a high school education.

4. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university in Computer Science, Computer Information Technology, Management Information Systems or other information technology-related field to include coursework in application, communication, database or operating systems software technology and three years of experience designing, developing, testing, implementing and maintaining application, communication, database or operating systems software for the required experience.

5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Computer Systems Operations classifications or Computer Systems Operations specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.  Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

The assessment will be a rating of your application based on your education, training, and experience as it relates to the requirements of the position. Therefore, it is essential that you provide complete and accurate educational and employment information on your application.  Please make sure to provide sufficient information on your application to show the qualifications for this recruitment. For education obtained outside the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service.

The Certified Eligible list will be used by the hiring agency to select employees. Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit. Applications that do not include a completed supplemental questionnaire will be considered incomplete and may be subject to disapproval.

STATE OF MARYLAND BENEFITS

The online application process is strongly urged. However, if you are unable to apply online you may mail a paper application to the address below or fax a paper application to the fax number below.  If you choose to fax or use regular mail, you must include on each page of the attachment your First and Last Name, the Recruitment Number that is located at the top of the bulletin, and the last four digits of your SS#. The paper application must be received by 5 p.m. close of business, on the closing date for this recruitment.  No postmarks will be accepted. Incorrect application forms will not be accepted:    

Maryland Department of Juvenile Services   

OHR-Recruitment & Examination Unit  

217 E. Redwood Street

Baltimore, MD 21202

Attn: Jakiraman Jones 

Fax number 410-333-4188 

TTY Users: call via Maryland Relay

Should additional information regarding this recruitment be required, please contact DJS Office of Human Resources at djs.careers@maryland.gov.  Include the Recruitment Title/Number equal opportunity at the top of the bulletin. 

DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments. 

Bilingual applicants and people with disabilities are welcome to apply for all recruitments.

As an equal-opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.