IT FUNCTIONAL ANALYST TRAINEE

We are seeking a highly independent person for an entry level position with lots of room for advancement.  The successful candidate will have some HRIS experience, be detail-oriented and be productive in a remote work environment.  This position is part of a help desk team with moderate to high call volume at certain times.

14

301 W. Preston Street

Position will function as a technical support position for SPS and other HR systems including Workday, JobAps, and Cornerstone (the HUB) by working with HRIS Analysts to execute day to day operations. The SPS systems such as Workday, JobAps, and The Hub are agency and statewide systems housed on large client/server type interactions delivered through cloud based platforms.

Provide technical and operational assistance as HRIS support staff in personnel systems such as JobAps, Workday, Cornerstone (the Hub) and any other State of Maryland Personnel IT systems to Shared Services HRIS Analyst, Shared Services Help Desk staff, DBM Administration Staff, Agency support staff and employees.

Experience: Four years of experience responding to and resolving help desk calls from users of computers, or operating computer equipment for the purpose of data entry, word processing, spreadsheet, graphics, database or other applications.

Notes:

1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and two years of experience responding to and resolving help desk calls from users of computers, or operating computer equipment for the purpose of data entry, word processing, spreadsheet, graphics, database or other applications for the required experience.  

2. Candidates may substitute experience responding to and resolving help desk calls from users of computers, or operating computer equipment for the purpose of data entry, word processing, spreadsheet, graphics, database or other applications on a year-for-year basis for a high school education.

3. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university in Accounting, Finance, Business Administration, Human Resources Management, Public Administration, Information Technology or other related field with specific coursework in the structure and use of automated information systems for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Cyber and Information Systems classifications or Cyber and Information specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.

Experience operating or using HRIS such as Workday or PeopleSoft.

All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.  The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

STATE OF MARYLAND BENEFITS

Online applications are highly recommended.  However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management Recruitment and Examination Division, 301 W. Preston Street, Room 608 Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment.  No postmarks will be accepted.

For questions regarding this recruitment, please contact DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.