IT FUNCTIONAL ANALYST II
Recruitment #22-004499-0009
Department | MSP - Support Services Bureau |
---|---|
Date Opened | 5/5/2022 3:10:00 PM |
Filing Deadline | 5/19/2022 11:59:00 PM |
Salary | $48,360.00 - $78,741.00/year |
Employment Type |
Full-Time
|
HR Analyst | Kirsten Clouse |
Work Location |
Baltimore County
|
Introduction
This is an INTERNAL RECRUITMENT
FOR MARYLAND STATE POLICE EMPLOYEES ONLY (Permanent, Contractual, Temporary).
It is important that all experience be fully documented. Failure to ANSWER ALL
SUPPLEMENTAL QUESTIONS SPECIFICALLY AND ACCURATELY may cause the candidate to
be rejected.
PLEASE FILL OUT THE APPLICATION
COMPLETELY.
➢ The application is part
of the examination process. Your answers will determine your eligibility to
participate in the next phase of the selection process.
➢ Clearly describe your
qualifications in detail. Credit cannot be given for education, training,
experience, knowledge, skills, and abilities that you fail to indicate.
➢ Do not leave any answer
spaces blank; if a question does not apply, write "N/A".
➢ Although you may attach a
resume to further describe your qualification, it does not substitute for
completing the application form. An incomplete application form may result in
disqualification. Do NOT write "see resume" in your work history or
responses to supplemental questions.
➢ Failure to comply with
these instructions may result in disqualification.
➢ Read the Job Announcement
carefully for specific filing instructions, supplemental questions, and final
filing dates.
GRADE
LOCATION OF POSITION
Maryland Department of State Police
Police Communications Support Division
1201 Reisterstown Road
Pikesville, MD 21208
Main Purpose of Job
POSITION DUTIES
Audit Maryland Law Enforcement Agencies’ computerized
records for completeness, accuracy, and timeliness. Schedules audits by region
and notifies staff of assignments monthly. Perform security audits of all
Criminal Justice Agencies with access to NDEx or METERS/NCIC, to include a
review of terminal security, criminal history inquiries, and IT security issues
for compliance. Conduct an exit interview in person with the Agency head or his
designee and the Terminal Agency Coordinator. Conduct follow-up audits of all
agencies when required for non-compliant issues.
Assists technical programmer analysts in the design,
development and testing of application system corrections or enhancements by
analyzing modifications recommended, determining system impact and estimating
effort and resources required to perform modification
Reviews error codes generated by the application system to
determine the appropriate course of action for correction.
Provides problem analysis to provide appropriate and timely
corrective action when agency user operations are adversely impacted by
application system’s malfunction or error.
All other duties assigned.
MINIMUM QUALIFICATIONS
Experience: Three years of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe computers or large client server platforms.
Notes:
1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and two years of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms for two years of the required experience.
2. Candidates may substitute experience responding to and resolving help desk calls from users of computers, or operating computer equipment for the purpose of data entry, word processing, spreadsheet, graphics, database or other applications on a year-for-year basis for a high school education.
3. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems and one year of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe computers or large client server platforms for the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Cyber and Information Systems classifications or Cyber and Information specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
Preferred Qualifications:
1. Five years of experience as a Police Communications Officer/Police Communications Supervisor/Police Communications Systems Technician
2. Completed the NCIC Train the Trainer course and currently certified as a trainer
SELECTION PROCESS
Only
candidates who meet the minimum qualifications will be considered for this
classification. Therefore, it is essential that you provide complete and
accurate information on your application. Successful candidates will be place
on the Eligible List categorized as BEST QUALIFIED, BETTER QUALIFIED OR
QUALIFIED and remain eligible for consideration for at least one year from the
date of examination. The list will be used by the hiring manager to select
employees.
EXAMINATION PROCESS
The
examination will consist of a rating of your education, training and experience
related to the requirements of the position. You may be required to complete a
qualifications supplement, or the rating may be based on your application.
Report all experience and education that is related to this position.
Applicants may be given a physical examination and will be subject to an
interview, background investigation, polygraph examination and substance abuse
testing.
BENEFITS
FURTHER INSTRUCTIONS
NOTE: Currently, applicants are limited to uploading one
file. As a result, it is strongly urged that those applying upload ALL
required and additional documents (undergraduate and graduate transcripts,
resumes, etc.) as one file. If you are unable to apply online, you
may submit an application via mail. The Maryland State Application Form
can be found online.
Completed applications, required documentation and any required
addendums may be mailed to:
Maryland State Police - Human Resources Division
1201 Reisterstown Road
Pikesville, Maryland 21208
ATTN: Kirsten Clouse
kirstenm.clouse@maryland.gov
It is the policy of the Maryland State Police to comply with all
applicable federal and state laws prohibiting employment discrimination and to
provide equal employment opportunity to all employees and applicants for
employment without regard to age, ancestry, color, gender, identity and
expression, genetic information, marital status, mental or physical disability,
national origin, race religious affiliation, belief or opinion, sex, sexual
orientation or any other protected status.