Introduction
This Statewide recruitment is opened to allow candidates to apply and establish a list of eligible candidates to be used to fill current and future vacancies occurring in our Local Department of Social Services throughout the State.
Telework options may be available for this position. Telework is at the discretion of the hiring authority and can be discussed during the interview process.
Placement on this list is not a guarantee that you will be offered an interview for any given vacancy.
This job announcement is being reposted to allow for additional applications to be submitted. If you have already submitted for this recruitment, 22-004509-0002, please do not reapply; your original application remains under consideration.
GRADE
ASTD14
LOCATION OF POSITION
STATEWIDE
Applicants should indicate on their applications all counties (or Baltimore City) where they are willing to accept employment for this classification. As positions become available, our Local Departments of Social Services will consider approved candidates from the eligible list.
Main Purpose of Job
A Family Services Caseworker II is the full performance level of work in local departments of social services that provide direct social services to troubled individuals or families and are designed to sustain and improve the social, health, economic, behavioral and emotional functioning of customers. Employees in this classification do not supervise other positions.
Employees in this classification receive general supervision from a Licensed Social Worker. Employees in this classification may be required to work evenings and on weekends and may be assigned to provide on-call coverage. Work is performed in customer’s homes, schools, hospitals and other community settings. Employees may be required to deal with potentially hazardous situations.
POSITION DUTIES
Assists customers in identifying, developing and using their potential capabilities and community resources to resolve social, health, emotional, behavioral and economic problems;
Interviews customers to obtain information needed to determine eligibility for social services;
Assesses case situations to make recommendations to supervisor regarding individualized plans of service;
Provides limited counseling and crisis intervention services to customers regarding personal, economic and social problems;
Establishes and maintains personal contact with other social services agencies and community resources to facilitate the referral of individual customers;
Checks public records, such as birth records, for data and to verify information such as income, kinship and residence;
Prepares and manages case records and reports concerning information secured and services rendered;
Testifies in legal proceedings regarding family service cases;
Develops and implements a personalized training plan to maintain and upgrade knowledge and skills related to the delivery of direct services;
May testify in court as an expert witness;
May provide on-call coverage;
May participate in the investigation of suspected child or adult abuse or neglect;
May make recommendations to place children in foster and adoptive homes;
May participate in the initial investigation of fatalities that result from suspected abuse or neglect;
Performs other related duties.
MINIMUM QUALIFICATIONS
Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.
EDUCATION: A Bachelor’s degree from an accredited college or university in an appropriate behavioral science, such as: child development, sociology, social work, psychology, counseling, nursing, criminology, juvenile justice, human growth and development, human services, mental health or human resources management that includes at least 30 credit hours in human services or human development.
EXPERIENCE: Two years providing casework or community organizational services in a public or private social service agency.
NOTES:
1. Candidates may substitute the possession of a License as a Bachelor of Social Work from the Maryland State Board of Social Work Examiners for one year of the required experience.
2. These requirements are established by the Social Services Administration by authority provided in Human Services Article, Title 4, Subtitle 301, Section (b) (1) of the Annotated Code of Maryland. The Department of Budget and Management, Office of Personnel Services and Benefits does not have the authority to accept substitutions or equivalents.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties that require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.
SPECIAL REQUIREMENTS
1. Employees in this classification must complete an approved training program and pass a competency test prior to permanent appointment to positions.
2. Employees in this classification are required to meet mandatory standards for continuing education as determined by the Department of Human Services. Employees who fail to obtain the required continuing education credits shall be subject to disciplinary action including demotion, suspension and dismissal.
3. Employees in this classification may be subject to on-call duty and may be required to provide telephone numbers at where they can be reached.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.
All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.
It is imperative to list all computer and software experience on your application pertaining to your job duties.
BENEFITS
FURTHER INSTRUCTIONS
Online applications are STRONGLY preferred. If you are not able to apply online, please send your paper application and supplemental questionnaire (if applicable) to: Department of Human Services, Examination Services Unit, Attention: Betty Ketterman, 311 West Saratoga Street, First Floor, Baltimore, Maryland 21201.
Or, fax requested information to: 410-333-0882; Email Bettyj.ketterman@maryland.gov: Voice 410-767-7147, toll-free: 1-800-332-6347.
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.
Do not submit unsolicited documentation.
The paper application must be received by 5 PM on the closing date for the recruitment.
TTY Users: call via Maryland Relay, 1-800-925-4434.
As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants and people with disabilities are encouraged to apply. We thank our Veterans for their service to our country and encourage them to apply.
