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Website and Content Accessibility Manager

Education Program Manager I

Recruitment #22-005058-0001


The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions, we oversee State and federal programs that support the needs of a diverse population – students, teachers, principals, and other educators throughout Maryland.


State Salary Grade 23
Salary Range: $84,696.00 - $136,233.00 
*State Salary Guidelines apply for current State employees.


Nancy S. Grasmick Education Building
200 West Baltimore Street
Baltimore, MD 21201

Main Purpose of Job

Under the direction of the Senior Executive Director of Office of Communications and Community Engagement, and working closely with the division leaders, the manager will establish service level based standards, process and support to ensure the communication products created by the agency as part of the MSDE’s multiyear strategic plan, Blueprint for Maryland’s Future initiatives and daily operations are accessible to all the stakeholders across the state.

Further, this position manages and supervises an Education Technology specialist by providing direction and oversight for information accessibility design and presentation to ensure that the MSDE website and online education content are in compliance with Section 508 and Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Ensure that all products, information, and activities created or purchased meet federal and state standards and regulations of accessibility and meet the needs of the stakeholders which includes ensuring that the training materials made available to the LEAs is accessible.


Manages Web Accessibility specific to education content, design, presentation and remediation.

  • Directs staff with regard to education content, presentation, and remediation with regard to Section 508 Web Content Accessibility Guidelines.
  • Provides leadership and guidance for assuring all web education content is accessible by all populations. ·    Oversees and remediates documents that promote MSDE initiatives and programs and Board Presentations and Communication collateral to be accessible.
  • Supervises and manages staff with regard to web content updates and accessibility tasks.
  • Manages and provides guidance on digital accessibility best practices (including captioning, transcripts, etc.) 
  • Oversees and Conducts in-depth testing of MSDE website pages for accessibility compliance with Section 508 and WCAG criteria
  • Leads Department as the organizational expert on accessibility and supports agency by providing training, guidance and staying up to date on State and Federal laws and industry best practices.
  • Supports and provides technical assistance to Local Education Agencies for managing and providing accessible curriculum material and for developing guidelines, processes for MSDE and LEA compliance with any legislative changes 
  • Manages vendors and works with third parties to get documents remediated and checks the work completed is correct and accurate.


EDUCATION:  Bachelor’s Degree or equivalent 36 credit hours of post baccalaureate course work in Special Education, Instructional Technology, Assistive Technology, Web-based Design or a related field. Certification in one or more of the IAAP certification options is desirable.

EXPERIENCE:  Five years of related experience in coordinating or administering education programs or services that must have included work experience with assistive technology, digital learning, and accessibility compliance.  

  1. Candidates may substitute a Masters Degree or the equivalent of 36 credit hours of post baccalaureate coursework in Education or a related area for two years of the required experience directly related to the position option.
  2. Candidates may substitute the possession of a Doctorate degree from an accredited college or university in a field related to the position option for one year of the required experience.
  3. The required field of education and experience are unique for each option and are established by MSDE in accordance with Education Article, Section 2-104 of the Annotated Code of Maryland. The specific education and experience qualifications for each position are on record in the Human Resource Management Branch of the Division of Business Services.
  4. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Education Program classifications or Education Program specialty codes in the Education field of work on a year-for-year basis for the required experience and education, one year of which must have been in an administrative supervisory or consultative capacity.


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

  • Knowledge of current accessibility regulations, laws, Web Content Accessibility Guidelines 2.0;
  • Knowledge and experience in the use of assistive software and hardware resources;
  • Skill in managing projects and staff with regard to strict specifications, remediation and specification;
  • Skill in developing and presenting professional development programs;
  • Ability to interpret and apply laws and regulations; 
  • Ability to organize, prioritize and manage multiple tasks; 
  • Ability to work as a team member and establish and maintain effective working relationships;
  • Ability to communicate effectively, both orally and in writing.  


Applicants must consent to State and FBI (CJIS) background check as a routine procedure for all employees.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified. The resulting list of qualified candidates will be in effect for at least one year.



Applicants must complete the MD State Government online application for employment -AND- submit their professional resume. The application and resume must clearly demonstrate that the applicant satisfies the minimum qualifications for the position. Applications must be complete to be considered including all related job duties, even if those are also listed on an attached resume. Additional required materials may be uploaded with the online application, submitted to the fax number, or mailed to the address listed.

If you are unable to apply online, paper applications can be obtained from the link below and be faxed to 410-333-8950 or mailed to MSDE Office of Human Resources, 200 W. Baltimore Street, Baltimore, MD 21201. If there is a supplemental questionnaire, this must be completed and sent in with your paper application. Postmarks will not be accepted.

Inquiries can be made to 410-767-0019, TDD 410-333-3045. Appropriate accommodations can be made for individuals with disabilities. If you have difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850. TTY Users: Call via Maryland Relay.

Proof of eligibility to work is required in compliance with the Immigration Reform and Control Act. Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity. Individuals with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country. 

All application materials must be received in our office by the Closing Date.

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