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Web Content Business Analyst

Recruitment #22-005478-0021


If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today!

The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.

As a member of the DPSCS team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union.




Baltimore City
6776 Reisterstown Road, Baltimore, MD 21215


Webmaster Business Analyst will be reviewing content for Accuracy, Grammar, Spelling, Clarity, Conciseness, Appropriate Language & Level of Communication for Public Audience & Website Presentation, Functionality & Appropriateness of Links Assigned to Pages, Presence of Sufficient Details. Content Review, Content Gathering, Content Updates, Content Editing & Revisions, Content Verification (includes checking and verifying details of content with units, contacting and collaborating with unit Points of Contact), Content Approvals (includes obtaining each unit’s Point of Contact approval), Type Revised/Updated Content, Submit revised content via Word document in print and electronic format. Currently, DPSCS has 241 pages on our publicly facing external site and 478 pages on internal SafetyNet site.

Establish a spreadsheet with all unit names, POC names, names of content areas assigned to each unit, and date of most recent revision, review, and verification of content. Content Verification & Review Includes: Webmaster checking and verifying content for all pages with POC. Webmaster will be editing and correcting content issues to ensure that content is: Accurate, Grammatically correct (including resolving punctuation and spelling errors), Clear and Concise, Appropriate for the Public Audience, Relevant to the Public Audience, Easily and Readily Accessible (including defining appropriate headers for information, defining page links and connecting content with appropriate links), Functional & Appropriate, and Easy to Navigate.

Serves as web business analyst and performs the following duties: content review, web requirements gathering, content updates, content editing & revisions, content verification, content approvals. Establishes a spreadsheet with all unit names, POC names, names of content areas assigned to each unit, and date of most recent revision, review, and verification of content. Will be checking and verifying content for all DPSCS web pages.

Webmaster Analyst will be reviewing content for accuracy, grammar, spelling, clarity, conciseness, appropriate language & level of communication for Public audience & website presentation, functionality & appropriateness of links assigned to pages, and presence of sufficient details.


Education: Bachelor’s degree in Computer Science or related fields.

Experience: At least 2 years of experience developing websites and knowledge of HTML, JavaScript, CSS, Adobe Acrobat, Photoshop, and Visual Studio.

Experience with website content management and the ability to review content for accuracy, grammar, spelling, clarity, conciseness, and appropriate language.

Appropriate level of communication for Public audience and website presentation, functionality, appropriateness of links assigned to pages, and presence of sufficient details.


Preferred Qualifications: 

1.  Experience reviewing web content for accuracy.
2.  Knowledge of web content standards and practices.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.



Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to or faxed to 410-484-5928. Paper application materials must be received in our office by the closing date for the recruitment.

Sharvonne Rouzer

If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload,
please email the requested information to referencing the recruitment number in the subject line, or fax to 410-484-5928 (providing a cover sheet with your contact information,
recruitment name, recruitment number and the number of pages faxed). Only additional materials that are requested will be accepted for this recruitment.

For questions regarding this recruitment, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment Division at 410-585-3999.

If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at <> or

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.

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