ADMINISTRATIVE AIDE

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Consumer Protection Division  9200 Basil Court, Suite 301, Largo, MD  20774

The Office of the Attorney General is seeking applicants for a contractual Administrative Aide to assist in the administration of the Mediation Unit in the Largo Office of the Consumer Protection Division. The position is responsible for the input, maintenance, and referral of complaints; all forms of customer contact; and assisting in the management of the unit’s daily caseload.

Education: High school degree from an accredited four-year high school 

Proficiency using Microsoft Word required. 

Experience working with volunteers.

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

Online applications are STRONGLY preferred. If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to: Yolanda Colkley, Fair Practices Officer 200 St. Paul Place, Baltimore, MD 21202 or fax to 410-576-6447. If you have specific questions about recruitment, please call 410-576-6440 or email jobs@oag.state.md.us. TTY Users: call via Maryland Relay We thank our Veterans for their service to our country, and encourage them to apply. As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity.