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REVENUE EXAMINER I - Bilingual/Spanish

Compliance Division

Recruitment #23-000123-0001



This is a position specific recruitment. The resulting certified eligible list may be used to staff several current and future vacancies for this position/function only.




Baltimore, Maryland


The incumbent of this Revenue Examiner I, bi-lingual position is to assist taxpayers by answering and resolving bilingual telephone inquiries regarding the various tax types administered by the Comptroller of Maryland. This entry-level position will be performing tax assessments, collections, investigations or examinations; performing duties independently as a member of an examination or collection team; and providing professional taxpayer service assistance within one or more of the specialized fields of revenue protection administered by the Comptroller of Maryland. These specialized fields may include sales and use tax, admissions and amusement tax, withholding tax, motor vehicle fuel tax, alcohol and tobacco tax, and any other revenue levy authorized by the legislature. Revenue Examiners may assist taxpayers with returns related to various tax types and ensure compliance with Maryland laws and regulations; they may also assist other units with translating phone calls and correspondence, within the agency. Incumbents who successfully complete the in-office required training; can be considered for telework.

Please be advised that regardless of the job function into which you are selected, during the peak of tax season and at other times, Call Center duties will be required. In addition, some Revenue Examiner I positions require employees to rotate throughout various work sections. On the job training and resources to provide you with the knowledge necessary to perform the job will be provided for all positions.

As a Comptroller employee, you are prohibited from engaging in the following activities outside of work, (even on your own time):

  • Preparation of other taxpayers federal or state income tax returns or of any other tax return filed by the Comptroller.
  • Bookkeeping for private clients when that information may be used to prepare any state or federal tax return.
  • Working for private tax return companies that prepare any state or federal tax return.


Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience involving one or more of the following areas: customer service, telecommunications, fiscal clerical or clerical related work.


  1. Candidates may substitute additional education at an accredited college or university at the rate of thirty credit hours for one year of the required experience.
  2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in accounting and budget classification or accounting and budget specialty codes in the financial clerical and technician field of work on a year-for-year basis for the required experience.
** For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at


The candidate must be fluent in Spanish and English, (i.e. able to speak, read and write in both Spanish and English). This information must be indicated on the application, and candidates will be required to demonstrate their bi-lingual skill in an oral and written translation interview to verify fluency.


  • Good communication skills (both oral and writing), in both English and Spanish.
  • Customer service skills/experience.
  • Experience with various computer software systems, personal computers.
  • Ability to deal with the public.
  • Experience working with a team and experience working independently.
  • Experience working in high volume production environments.
  • Knowledge and/or experience of Maryland State Taxes.
  • Knowledge and/or experience of Federal Taxes.
  • Good organization skills & decision making.


Please make sure that you provide sufficient information on your application to demonstrate that you meet the qualifications for this recruitment. Please indicate clearly any position-specific experience and ensure all education and experience sections are complete. Incomplete information may result in the disqualification of your application.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

*Resumes will not be accepted in lieu of a completed application.


Only applicants who meet the minimum and selective qualifications for this recruitment will be considered for this opportunity. Approval of your application will be based on a review of your education, training and experience. It is essential that you submit complete and accurate information on your application in order to determine if you meet the qualifications as specified above. Due to the nature of this list, all qualified applicants are placed on an unranked list of candidates and will remain active on this list for at least one year.

Qualifying applicants are subject to an oral interview. Prior to appointment, the employee must successfully undergo a comprehensive background investigation including a review of criminal, MVA and tax records; and determination of legal authorization to work in the United States or under the United States Immigration Reform and Control Act of 1986. This background check is comprehensive and may involve fingerprinting. Upon initial appointment OR promotion to a position in the State Personnel Management System, an employee is required to serve an initial six- month probationary period. This probationary period may be extended an additional six months under certain circumstances at the discretion of the appointing authority.




We thank our Veterans for their service to our country and encourage them to apply. If you are seeking veteran's preference, please submit a copy of your DD-214.


The preferred method for submitting additional information is to upload it directly into your online account. Please remove references to the first 5 digits of your SSN and your DOB on all attachments by deleting, redacting or blacking that information out with a marker. Any attachments necessary to demonstrate the minimum qualifications were met must be submitted by the filing deadline.


The online application process is STRONGLY preferred. If you choose fax or email as the option to submit your application and/or required additional information, you must include the following information on each page you submit:

  1. First and Last Name
  2. Recruitment Number (located at the top of the bulletin)
  3. The last four digits of your SS#

Fax: 410-974-5249 – This fax number is for Comptroller of Maryland recruitment efforts only.


For Further Questions 

If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or

If you have questions about this particular recruitment, please contact the Comptroller of MD, Office of Human Resources at

Appropriate accommodations for individuals with disabilities are available upon request by calling: (410) 260-7695 or MD TTY Relay Service 1-800-735-2258.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants and people with disabilities are encouraged to apply.

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