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Recruitment #23-000463-0001






MDH Eastern Shore Hospital Center
5262 Woods Rd.
Cambridge, MD 21613

Main Purpose of Job

The main purpose of this full-time position will be to investigate for maximum reimbursement of hospital costs for admissions to facilities associated with the Financial Agent's Office located at the MDH Eastern Shore Hospital Center with travel to other Financial Agent locations on an as needed basis. This position will investigate for eligibility and certify qualified applicants in the Maryland Medical Assistance Program. This position will also complete all required forms and reports associated with the investigations and rate setting in accordance with COMAR regulations and Title XVI of the Health & General Articles of the Annotated Code of Maryland. In addition, this position will follow State of Maryland procedures involving rate appeals and the referring of delinquent balances for abatement consideration or collections.


Education:   A Bachelor’s degree from an accredited college or university.

Experience: None.

Note:  Candidates may substitute experience in health care financing work on the life/health insurance fields in the investigation and/or adjustment of claims, at the rate of one year for 30 credit hours, for up to 60 credit hours of the required education.


The desired candidate should possess:
  • Experience with Microsoft Office programs to include Word and Excel;
  • Knowledge of and/or experience with financial documents (i.e., Social Security Rep Payee Reports, Medical Assistance Long Term Care Application, Explanation of Benefits for Insurance Coverage);
  • Customer Service Experience.


Employees in this classification may be assigned duties which require the operation of a motor vehicle, Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland, and to have access to a vehicle for daily use.


Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.



Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

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