Skip to Main Content

UI Professional V-Supervisor

Limited to current employees of the Maryland Department of Labor

Recruitment #23-001154-0001


The Department of Labor (LABOR) Division of Unemployment Insurance (DUI), is seeking qualified candidates for the position of UI Professional V (Supervisory)




Baltimore City, Maryland


Coordinate with others to ensure Maryland is adhering all interstate, CWC (Combined Wage Claims) Maritime, and ICON (UI Interstate Connection Network) program activities, with DOL and/or Regional Offices, other states, and Claim Centers. Development, implementation, and evaluation of methods and procedures to ensure quality administration of all programs, with emphasis on meeting all implementation timeframes, Provide leadership and or/instructions to agency staff on matters relative to interstate, CWC, Maritime Reciprocal law, and SSA (Social Security Administration) validation policies and procedures.

The main duties of this position are to coordinate and provide assistance with all Interstate and CWC activities and to assist the Manager of the Central Processing, Federal Claims, and Combined Wage Units with the overall day-to-day operations and supervision of staff. Other duties will include but are not limited to cross-training, and performance evaluations (PEP). In addition coordinate information on all ICON activities and maintain liaison with the central office and local offices, regional offices, and DOL. Must be willing to travel to attend appeal hearings and court cases as needed and attend conference meetings.


Experience: Eight years of experience in a public/or private agency rendering and/or determining eligibility for a Human Service Program, or an insurance claims processing and fraud investigations program OR four years of experience in administrative staff or professional staff work and an additional four years of experience in a public/or private agency rendering and/or determining eligibility for a Human Service Program, or an insurance claims processing and fraud investigations program.


1. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and four years of experience in a public/or private agency rendering and/or determining eligibility for a Human Service Program, or an insurance claims processing and fraud investigations program OR four years of experience in administrative staff or professional staff work for the required experience.

2. Candidates may substitute additional graduate level education at an accredited college or university at the rate of 30 credit hours on a year-for-year basis for the required general experience.


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Knowledge of the BEACON system, Interstate Connectivity application (ICON) such as interstate Benefit Inquiry (IBIQ) and the State Information Exchange Interface (SIDI). Experience in supervision, the reviewing of, and/or performing work in claims taking for Unemployment Insurance benefits and experience in working with claims from ex-military (UCX), federal civilian personnel (UCFE), and out-of-state employment (CWC). Knowledge of Neo track, Sharepoint, and writing Problem Incident Reports (PIR).


This Recruitment is limited to current employees of the Maryland Department of Labor.


All candidates are subject to a background check against files maintained by the Division of

Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.


All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.

For positions that require Bachelor/Master Degree etc:

Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925. 


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

***Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.



U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, You may contact Chevelle Wise 410-230-6293 or submit via email to Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.


Completed applications, required documentation, and any required addendums may be mailed to:

MDOL Office of Human Resources
Attn: UI Professional V-Supervisor (23-001154-0001) CW
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201

The MD State Application Form can be found online

Maryland Department of Labor is an equal opportunity employer. It is the policy of MDOL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.

Powered by JobAps