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OFFICE SECRETARY II

Recruitment #23-001328-0036

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Introduction


When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. 

We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we achieve Governor Wes Moore’s pledge to leave no one behind.

This recruitment is open to current Anne Arundel County Department of Social Service employees, only.

GRADE

ASTD9

LOCATION OF POSITION

Anne Arundel County Department of Social Services
Resource Homes
2666 Riva Road 
Annapolis, MD 21401

Main Purpose of Job

Provides clerical and secretarial support to the Resource Homes Unit. This position also provides major clerical support with preparing for PRIDE training of potential resource parents, prepares monthly statistical reports, day care payments, case filing and retirement of records. Also serves as back-up receptionist duties and phone coverage to facilitate efficient day to day operations of the Heritage Office. Requires performance of a variety of complex clerical and administrative duties and a comprehensive knowledge of the Agency’s programs and ability to use independent judgment.

POSITION DUTIES

  • Provides clerical duties for the Resource Unit in order to ensure the unit delivers a high quality service in recruitment, facilitate training and retention of foster and adoptive families as well as the appropriate placement of children requiring out of home care by contacting providers, organizations and creating materials for PRIDE and continuing education.
  • Assists with Adult Protective Services paperwork to prepare for the Board of Directors Adult Public Guardianship meetings. Provides backup receptionist duties.
  • Initiates clearances, criminal background checks, MVA and SOR checks for prospective foster/adoptive families and maintains clearances as part of the retention process.
  • Daily prepares typed, proofread document using various tools and CHESSIE to provide assistance to the unit staff to assure continuity of workflow, timely reporting and to meet local, State and Federal program guidelines such as charts, assessments, memoranda, unit meeting agenda/minutes, statistical reports or other required materials.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years performing secretarial or clerical work involving typing duties.

Notes:

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Six months experience using Microsoft Office. 
Six months experience in Customer Service. 
Six months experience with data entry.

LIMITATIONS ON SELECTION

Limited to employees working at Anne Arundel County Department of Social Services.

SPECIAL REQUIREMENTS

Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  Successful candidates will be placed on the eligible (employment) list for at least one year.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

It is imperative to list all computer and software experience on your application pertaining to your job duties.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS.

  • Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
  • Annual Leave - ten (10) days of accumulated annual leave per year.
  • Sick Leave - fifteen (15) days of accumulated sick leave per year.  
  • Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
  • Holidays - State employees also celebrate at least twelve (12) holidays per year.  
  • Pension - State employees earn credit towards a retirement pension.
  • Positions may be eligible for telework.

FURTHER INSTRUCTIONS

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to: Department of Human Services, Examination Services Unit, Attention: Dontia Walker, 311 West Saratoga Street, First Floor, Baltimore, Maryland 21201.Or, email dontia.walker@maryland.gov: Voice 410-767-7147, toll-free: 1-800-332-6347.  If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov. 

Do not submit unsolicited documentation.

The paper application must be received by 5 PM on the closing date for the recruitment. TTY Users: call via Maryland Relay, 1-800-925-4434.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

Bilingual applicants and  people with disabilities are encouraged to apply.

We thank our Veterans for their service to our country and encourage them to apply.



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