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Contract Manager/ Program Coordinator

Recruitment #23-001532-0003


The Maryland Department of Human Services (DHS) is the state’s primary social service provider, serving over one million Marylanders annually.  The Department, through its 24 local departments of social services, aggressively pursues opportunities to assist people in economic need, provide preventive services, and protect vulnerable children and adults in each of Maryland’s 23 counties and Baltimore City.  DHS works in every community in Maryland to positively impact the lives of Marylanders.

There are two vacancies within Baltimore City Family Investment Administration.




Maryland Department of Human Services
Family Investment Administration
311 W. Saratoga Street
Baltimore, MD 21201


Program Coordinator
Under the general supervision of the Assistant Director of The Emergency Food Programs and Special Projects (EFP/SP) within the Family Investment Administration (FIA), the Human Services Program Planning Administrator will be responsible for writing scopes of work and Request for Proposals, constructing contract packages, and evaluating grant applications to determine fitness and vendor’s capacity to deliver high quality services to FIA. The person in this position will work closely with other DHS units and other State agencies in support of better collaboration and innovation in Emergency Food Programs and Special Projects. The Human Services Program Administrator will provide skilled support, consultation, information, guidance, interpretation and technical assistance to EFP/SPF. He or she will provide manage relationship with vendors and other stakeholders., review vendor proposals, provide technical assistance and training to grantees, conduct contract monitoring reviews, write monitoring reports and review Corrective Action Plans (CAPs), manage budgets, review and process invoices, coordinate agency audit reviews, and develop Standard Operation Procedures. 

Contract Manager
Under the general supervision of the Assistant Director for the Emergency Food Programs & Special Projects in the Office of Nutrition Assistance Programs within the Family Investment Administration, the incumbent hereafter referred to as the Contract Manager will serve as the primary point of contact between the Family Investment Administration (FIA) and its vendors. The Contract Manager will plan, schedule, coordinate, and execute monitoring visits to FIA vendors, and write monitoring reports. She or he will promote the work of FIA through frequent contact with vendors, sister state agencies, county and municipal government officials, Local Departments of Social Services (LDSSs). The manager will implement rules, regulations, standards and controls for carrying out the work of the assigned program. The Manager will assist in the development of program brochures and other outreach material. In consultation with the Assistant Director, the Contract Manager will develop scopes of work and extensively contribute to the development of Request for Proposal documents. She or he is responsible for evaluating grant applications to determine fitness and vendor’s capacity to deliver high quality services to FIA. The incumbent is also responsible for fostering positive communication and working relationship with all FIA stakeholders. The tasks performed by the incumbent will involve travel to vendor work sites and other designated service programs; written and verbal reporting; and coordination of partner meetings.


Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education:  A Bachelor’s degree from an accredited college or university.

Experience: Five years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.


1. Candidates may substitute additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations on a year-for-year basis for the required education.

2. Candidates may substitute graduate level education at an accredited college or university in a human services related field at the rate of 30 credit hours per year for up to two years of the required experience.


Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications. 

One year experience monitoring contracts to ensure vendor's cooperation and compliance with contract specifications.


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

One year experience administering programs designed to address food insecurity (child nutrition program, food distribution program, nutrition program for seniors) 
One year experience providing training or technical assistance to others including employees, stakeholders, or partners. 
One year experience developing program budgets. 
Bachelor's degree from an accredited college or university in Business, Business Administration, Public Administration or similar closely-related major.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

It is imperative to list all computer and software experience on your application pertaining to your job duties.


As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS.

  • Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
  • Annual Leave - ten (10) days of accumulated annual leave per year.
  • Sick Leave - fifteen (15) days of accumulated sick leave per year.  
  • Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
  • Holidays - State employees also celebrate at least twelve (12) holidays per year.  
  • Pension - State employees earn credit towards a retirement pension.


Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to: Department of Human Services, Examination Services Unit, Attention: Dontia Walker, 311 West Saratoga Street, First Floor, Baltimore, Maryland 21201.

Or, email Voice 410-767-7147, toll-free: 1-800-332-6347.  If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or

Do not submit unsolicited documentation.

The paper application must be received by 5 PM on the closing date for the recruitment. 

TTY Users: call via Maryland Relay, 1-800-925-4434.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

Bilingual applicants and  people with disabilities are encouraged to apply.

We thank our Veterans for their service to our country and encourage them to apply.

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