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Workforce Devl Spec II

Recruitment #23-001660-0001


The Department of Labor, Division of Workforce Development and Adult Learning (DWDAL) is accepting applications from qualified candidates for Workforce Development Specialist II.

Please be advised that travel may be required and a State vehicle may not always be available. Reimbursement for use of personal vehicle may apply according to the State travel policy.




Montgomery County
11510 Georgia Avenue 3rd floor
Wheaton,MD 20902

Main Purpose of Job

A Workforce Development Specialist II is the intermediate level of work in the field of workforce development. Employees in this classification perform workforce duties that deliver a wide range of career services to special and targeted populations of job seekers to increase and enhance their job seeking skills and lessen their duration of unemployment. This position provides basic career and labor exchange services under the Workforce Innovation and Opportunity Act with focus on unemployment insurance claimants.


Provides services to job seekers to expedite their entry or re-entry into employment

Assesses the skills and needs using the automated system to complete, review and update customer registration

Conducts informal assessments in resource areas and provide initial options for program and partner referrals; Identifies potential job matches of customer skills with job qualifications

Refers qualified customers to job openings utilizing the automated workforce system

Assists customers by facilitating and demonstrating the usage of self-service workforce resources Shares labor market information with customers using appropriate resource materials and automated systems so they can make to enable informed decisions on labor trends and economic conditions Refers job seekers to training and/or supportive services to improve their job readiness by utilizing community, training and educational resources

Provides basic information and referral to federal bonding or other hiring incentive programs

Assesses veteran Significant Barriers to Employment (SBE) eligibility and referral to DVOP staff

Provides screening and letters for the purpose of issuing a federal bonding letter

Answers basic Unemployment Insurance inquires as directed by UI

Demonstrates online tools including assessment and external employment resources;

Identifies customers for referral for advanced business services; Provides informal Resume consultation

Facilitates the engagement of job seekers and businesses with employment resources by providing comprehensive information on the local workforce system 

Provides information on basic business services, take job orders and referrals to businesses

Identifies the greater employers' needs and facilitates a warm handoff (referral to business services) to a higher level Workforce Development Specialist or other designated staff 

Works with businesses to create workforce accounts

Enters job orders into the automated system according to employer specifications

May provide eligibility review after unemployment insurance workshops.


Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of case management experience in the field of workforce development delivering a wide range of career services to special and targeted populations of job seekers.  Case management duties are defined as taking job orders, conducting job-ready interviews, registering job applicants, verifying job referrals, conducting vocational placements, performing unemployment adjudications, or appraising job applicants for employability.


1. Candidates may substitute education at an accredited college or university, at the rate of thirty credit hours for the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer with active-duty military recruiting experience or career counseling experience on a year-by-year basis for the required education and experience.


Two years workforce development knowlede experience.


One year of experience developing and delivering workshops on relevant workforce development topics.
Bilingual applicants are encouraged to apply. 
Striong written and Oral communication


This recruitment is limited to current Maryland Department of Labor Division of Workforce Development and Adult Learning (DWDAL) employees.


All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.


Applicants must provide sufficient information on the application to show they meet the qualifications for this recruitment. 

*Resumes are not acceptable and not considered in the selection process*

For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered. Applications that meet minimum and/or selective qualifications will be referred to the hiring unit for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position



Online application process is strongly preferred.  However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

 Completed applications, required documentation, and any required addendum may be mailed to:

Department of Labor Office of Human Resources

Attention: 23-001660-0001 Mrs. Maker 

1100 N. Eutaw Street, Rm. 100

Baltimore, MD 21201

The MD State Application Form can be found online. If you have any questions about this recruitment, please contact the Maryland Department of Labor at 410-230-6300. 

Maryland Department of Labor is an equal opportunity employer. It is the policy of MDOL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status

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