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EEO Outreach Investigator

Recruitment #23-002587-0045


It is important that all experience be fully documented. Failure to ANSWER ALL SUPPLEMENTAL QUESTIONS SPECIFICALLY AND ACCURATELY may cause the candidate to be rejected.



 The application is part of the examination process. Your answers will determine your eligibility to participate in the next phase of the selection process.

 Clearly describe your qualifications in detail. Credit cannot be given for education, training, experience, knowledge, skills, and abilities that you fail to indicate.

 Do not leave any answer spaces blank; if a question does not apply, write "N/A".

 Although you may attach a resume to further describe your qualification, it does not substitute for completing the application form. An incomplete application form may result in disqualification. Do NOT write "see resume" in your work history or responses to supplemental questions.

 Failure to comply with these instructions may result in disqualification.

 Read the Job Announcement carefully for specific filing instructions, supplemental questions, and final filing dates.




Maryland State Police

Office of Diversity Equity and Inclusion

1201 Reisterstown Road

Pikesville, MD 21208

Main Purpose of Job

This position serves as an Equal Employment Opportunity (EEO) Outreach Investigator for the Maryland Department of State Police (MDSP) within the Office of Diversity Equity and Inclusion (ODEI). The position is responsible for investigating and adjudicating complaints of discrimination; responding to ADA inquiries or complaints regarding reasonable accommodation requests; conducting EEO training and Sexual Harassment training. Additionally, the position is responsible for implementing Affirmative Action programs and compliance with civil rights laws, regulations and policies.

Further, this position ensures the EEOC complaint timeline (30/30/10/30) is followed by setting goals, deadlines, follow-ups. This position is also responsible for preparing investigative reports and drafting position statements, and mediation when applicable. Due to the nature of this work discretion, impartiality, and ability to maintain confidentiality of sensitive information are paramount core competencies. 

In addition to thorough and timely investigations, this position also comprises an outreach component to the MDSP community. Effective outreach and communication will ensure an equitable and inclusive setting for staff to share concerns and complaints without fear of reprisal. To that end, this position requires in-office, field work, and may include a hybrid work environment. A hybrid workplace model mixes in-office and remote work to offer flexibility, support, and autonomy, to the MDSP community.

 The position supports the mission of the Department by ensuring compliance with Federal and State equal opportunity and fair practice laws, regulations and policies, and ensures that the Department's regulations and policies are applied uniformly without regard to any discrimination factors.


The position assists with investigating and adjudicating formal internal/external complaints with SPP Title 5, Code of Maryland Regulations (COMAR), State Government Article Title 20, Title VII of the Civil Rights Act of 1964, and other applicable federal and state statutes, regulations and policies governing equal opportunity and access in employment. In addition, on behalf of the Department and in conjunction with legal counsel responds to complaints and information requests from the Maryland Commission on Civil Rights (MCCR) and the U. S. Equal Employment Opportunity Commission (EEOC).

The position assists with the investigation of complaints of discrimination by thoroughly interviewing complainants, respondents, and witnesses to assist with preparing relevant documentation for investigation by reviewing and evaluating the facts of the complaint; and explaining applicable laws and regulations to advise all parties of their rights, legal requirements and responsibilities - daily basis.

Provide outreach and one-on-one engagement with the MDSP community to ensure equitable and inclusive communication for both sworn and civilian staff.

The position is responsible for investigative reporting, researching and fact-finding, and drafting comprehensive position statements based on the Elements of Proof.

Manages OEI Case Ledger and exercises judgement in the release of sensitive information, which includes discrimination, harassment, and medical history.

Performs other duties as assigned by the OEI Director and Deputy Director for the betterment of the Department.


Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Five years of administrative staff or professional work.


1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and one year of experience in administrative staff or professional work for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.


Preferred Qualifications:

1. Have basic knowledge of the EEO process.

2. Have experience exercising discretion when handling confidential and sensitive information.

3. Have experience in writing technical reports and/or position statements.

4. Have experience in investigative technical and/or research experience.

5. Have conflict resolution experience and interview skills.


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.


In accordance with Section 2-204(b)(6) of the Public Safety Article, Candidates for position in this classification will be subject to an initial drug screening and a complete criminal background investigation to include a polygraph examination before permanent appointment can be made. A criminal conviction may be grounds for rejection of the candidate.


The selection process for this recruitment will involve a rating of the training and experience provided on the application. Applicants who meet the minimum qualifications will be placed on an eligible list in the BEST QUALIFIED, BETTER QUALIFIED, and QUALIFIED categories. The list will be used by the hiring manager to select the individual to fill this vacancy. The list will be valid for one year.


The examination will consist of a rating of your education, training and experience related to the requirements of the position. You may be required to complete a qualifications supplement, or the rating may be based on your application. Report all experience and education that is related to this position. Applicants may be given a physical examination and will be subject to an interview, background investigation, polygraph examination and substance abuse testing.



NOTE: Currently, applicants are limited to uploading one file. As a result, it is strongly urged that those applying upload ALL required and additional documents (undergraduate and graduate transcripts, resumes, etc.) as one file. If you are unable to apply online, you may submit an application via mail. The Maryland State Application Form can be found online.

*If you have any questions about this recruitment, please contact the Maryland State Police at 410-653-4329.

*TTY Users: Call Maryland Relay

*We thank our Veterans for their service to our country and encourage them to apply

*As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity

*Bilingual applicants and people with disabilities are encouraged to apply


Completed applications, required documentation and any required addendums may be mailed to:

Maryland State Police

Human Resources Division

1201 Reisterstown Road

Pikesville, MD 21208

ATTN: William Boniarski

It is the policy of the Maryland State Police to comply with all applicable federal and state laws prohibiting employment discrimination and to provide equal employment opportunity to all employees and applicants for employment without regard to age, ancestry, color, gender, identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, sexual orientation or any other protected status.

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