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ADA Coordinator and Investigator

Recruitment #23-002588-0007


If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today!

The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.

As a member of the DPSCS team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union.




Baltimore City
6776 Reisterstown Road, Suite 306
Baltimore, Maryland 21215

Main Purpose of Job

The incumbent in this position functions as an ADA Coordinator/Senior Investigator within the Office of Equal Employment Opportunity (OEEO). With nearly 9,000 employees, and a budget of close to $1.2 billion, the Department of Public Safety and Correctional Services is one of the largest state agencies in Maryland. The Department’s functions include the operation of three correctional divisions that total 27 facilities, and 45 parole and probation supervision offices. The main purpose of this position is to serve as an EEO Investigator/ADA Coordinator with the OEEO.  This position will be responsible for EEO within their specific area of DPSCS.  That includes investigating all complaints of discrimination reviewing requests for reasonable accommodations in accordance with the ADA, overseeing and providing EO training to staff and EEO Designees, making recommendations relating to disciplinary measures based on investigation findings, determining LEP needs, representing the Department at OAH, EEOC, MCCR and other court proceedings.


This position’s primary duty will be to process ADA requests for accommodations for DPSCS, consistent with the ADA,  handle the ADA absenteeism process and list in coordination with DPSCS-HR and investigate complaints of discrimination equal employment opportunity. 

Duties Include:

  • Process and manage the ADA Accommodation request process in conjunction with the ADA absenteeism process collaboratively with HR, the employee, medical providers and any other relevant parties
  • Receive, investigate, and recommend corrective action to charging parties’ supervisor via the Executive Director and Deputy Director and facilitate the resolution of all EEO/ADA related complaints filed by DPSCS employees
  • Provide assistance and make recommendations to the Executive Director and/or Deputy Director on issues and philosophies related to ADA/ADA Absenteeism/EEO
  • Prepare detailed responses to EEO/ADA related complaints from outside agencies including the Equal Employment Opportunity Commission (EEOC) and the MD Commission on Civil Rights (MCCR) in their respective region.
  • Assist in the development of policies and procedures regarding ADA/ADA Absenteeism
  • Make recommendations regarding ADA training, operational issues, training and programming
  • Review and approve employment transactions


Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.  

Experience: Six years of administrative staff or professional work.


1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience. 

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for five years of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.


Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

Three (3) years of professional level experience with ADA and other laws addressing the rights of people with disabilities, such as Section 504 of the Rehabilitation Act, 29 U.S.C. § 794 including  experience providing consultation, guidance and training in the area of ADA compliance providing disability, accessibility, inclusion and accommodation services for people with disabilities. 


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1. ADA Coordinator Training
2. Bachelor’s degree in public or business administration, human services, social sciences or a related field.


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.



Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to or faxed to 410-484-5928. Paper application materials must be received in our office by the closing date for the recruitment.

If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload, please email the requested information to referencing the recruitment number in the subject line, or fax to 410-484-5928 (providing a cover sheet with your contact information, recruitment name, recruitment number and the number of pages faxed). Only additional materials that are requested will be accepted for this recruitment.

For questions regarding this recruitment, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment Division at 410-585-3999.

Kimberly Banks

If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at or 410-767-4850.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.

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