Department of General Services (DGS) is responsible for almost $1 billion in
annual contract administration, 6.3 million square-feet of State-owned
facilities, and 4.6 million square-feet of leased space. DGS supports State and
local government agencies by providing a full spectrum of design and
construction, facilities operations, security, procurement, real estate, and
surplus property services.
LOCATION OF POSITION
This position is with the Maryland Department of General
Services, Office of Real Estate. The
position is located at 300 W. Preston Street, Baltimore, MD 21201.
Main Purpose of Job
The purpose of the Agency Relationship Manager (ARM) position is to independently facilitate delivery of best-in-class Real Estate services to over sixty (60) executive and independent branches of the Maryland Government (the 'client agencies'). The real estate needs of the client agencies are a function of their respective 1) staffing allocations/constraints; 2) capital and operating budgets; 3) current space utilization; and 4) future strategic objectives. To be successful, the ARM must have a thorough understanding of each. The position leads ongoing development and implementation of program policies and procedures.
Duties for this position
include but are not limited to:
- Lead lease procurement process transactions to
include: advocating for client agencies throughout the procurement cycle; oversee
accurate and timely preparation of lease procurement documentation and
justification; ensure lease procurement documentation is compliant with COMAR
requirements; review and evaluate space design plans; guide client agency space
planning efforts to identify and utilize space efficiencies and costs saving
initiatives; be the liaison for client agency with DGS commercial brokers,
lease acquisition specialists, property owners; develop and provide client
agencies with scheduling and planning tools; develop policies and procedures
that standardize transaction process steps, status reporting and seamless
delivery of information throughout a transaction; and manage ongoing
communication to client agency heads by coordinating timely delivery of
receivables to DGS contract brokers and lease acquisition specialists.
- Client agency liaison for DGS Office of Real
Estate to include: gain perspective necessary to develop cost and energy
efficient, well designed, flexible office space; review, analyze and monitor
client agency and DOS lease and real property portfolios; direct regular
communication with client agency heads to evaluate, discuss and make
recommendations that improve and appropriately size real estate portfolio; conduct
regular physical assessments of client agency lease portfolio footprint; strategic
participation during design, review and assessment of renovation and
construction planning; and provide ongoing feedback during transactions and interpretation
of lease terms to client agency heads.
- Cultivate DGS public relations to include: DGS
liaison to client agencies, providing a single point of contact with a thorough
understanding of the client agency's real estate operational needs and leased
and real property portfolio; initiate relationship building through ongoing
knowledge of client agency constraints, objectives, trends in client base,
technological initiatives, etc.; provide consistent and timely direction,
support and assistance throughout all transactions; maintain thorough
understanding of bodies of knowledge used to enhance efficient use of leased
and State-owned office space, i.e. information technology; alternative work
site development, utilization and policies; and current trends in energy
efficient design that assist client agencies in developing flexible, economical
- Develop training for industry standards, professional
practices and procurement law and regulation to include: interpret space design
requirement through a thorough knowledge of COMAR, LEED, energy conservation,
State & Federal laws, building codes, zoning, etc., as applicable; and develop
and conduct a variety of training methodologies for key client agency personnel
to provide knowledge of Statewide lease efficiency initiatives, energy
conservation, LEED certification, DGS and procurement processes, Request for
Space, state mandates.
Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Six years of administrative staff or professional work.
1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.
2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.
3. Candidates may substitute the possession of a Master's degree from an accredited college or university for five years of the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.
Applicants must possess the
following selective qualification(s) to be considered. Include clear and
specific information on your application regarding all qualifications.
- One year of the above required experience must
include recent (within the past 3 years) property management, transaction
management, and/or lease administration experience working in a commercial real
DESIRED OR PREFERRED QUALIFICATIONS
Strong preference will be given
to applicants who possess the following preferred qualification(s).
Include clear and specific information on your application regarding all
knowledge of State Procurement Law related to the acquisition of leased space.
with commercial lease management software (MRI, Co-Star Manager, Visual Lease
or Harbor Flex).
completing leasing transactions and space planning for commercial property.
Excel intermediate level experience to include using formulas, conditional
formatting, creating and editing graphs and Pivot tables.
ability to communicate and work collaboratively with a wide range of
stakeholders and the ability to build consensus.
verbal and written communication skills.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.
It is important that you provide
complete and accurate information on your application. Please include all
experience and education that is related to this position. All information
concerning your qualifications must be submitted by the closing
date; information submitted after the closing date will not be
considered. Credit is given for relevant part-time, temporary or
volunteer experience based on the number of hours worked per week; you
must include the time spent on such activities on your application.
Note that for any position
requiring a college degree or college credit, you will be required to submit a
college transcript prior to being offered a position. You may submit your
transcript as part of the application process.
The examination for this
position will consist of a rating of your education, training and experience
related to the requirements of the position. Successful candidates
will be placed on the employment eligibility list categorized as BEST
QUALIFIED, BETTER QUALIFIED, or QUALIFIED. The eligibility list will be
valid for one year and may be extended. The list will be used by the
hiring authority to select employees for interviews. Eligible lists may
be used to fill future vacancies of the same classification.
You MUST possess the minimum
qualifications before you may be selected for a State job – verification will
be completed upon hire. If you are scheduled to complete an educational
or licensing requirement within six months of being placed on the eligibility
list, you may participate in the selection process. Permanent State
employees may also complete necessary experience requirements within six months
of the date of being placed on an eligibility list.
Please note, selected
candidates may be required to complete and successfully pass a State and
Federal fingerprint background check prior to being hired.
You must be legally
authorized under the United States Immigration Reform and Control Act to be
hired in the position for which you apply.
Contact firstname.lastname@example.org or call 410-767-4986 with questions about this
recruitment. The on-line application process is STRONGLY preferred. Apply
online at www.dgs.maryland.gov – click on Employment on the left side
of the screen. If you are unable to submit your application online,
please send your paper application to: Human Resources, Dept. of General
Services, 301 W. Preston St., Suite 1311, Baltimore, MD 21201 by the
closing date and time. TTY Users: call via Maryland Relay
As an equal opportunity
employer, Maryland is committed to recruiting, retaining and promoting
employees who are reflective of the State’s diversity. People with disabilities
and bilingual candidates are encouraged to apply. We thank our Veterans for
their service to our country.