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Workplace Rights Enforcement Supervisor

Administrator III

Recruitment #23-002588-0129

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Introduction

Maryland Department of Labor is currently accepting applications from qualified candidates for Workplace Rights Enforcement Supervisor within the Division of Labor and Industry, Employment Standards Service. 

As a member of the DLI team. you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and  dental coverage, paid time off (i.e. vacation. sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union.

BILINGUAL PERSONS STRONGLY ENCOURAGED TO  APPLY!

GRADE

18

LOCATION OF POSITION

10946 Golden West Drive, Hunt Valley, MD 21031

Main Purpose of Job

The main purpose of this position is to direct and assist in the direction of the daily operations of units within the Employment Standards Service, consistent with the standards, policies, and procedures adopted by the Commissioner of the Division of Labor and Industry.

This position supervises investigative personnel (wage and hour investigators) and support staff of the unit and is responsible for overall management of the unit in its entirety to include hiring, direction, goal setting, interpreting or developing then implementing policies and procedures to administer the various laws throughout the state’s workforce in sync with departmental policy. 

Engaged in overseeing and coordinating agency operations; responsible for planning, organizing, implementing, administering, and supervising the interpretation and application of agency policies, directives and procedures designed to accomplish the mission of the agency. Functions as special assistant to departmental executives; responsible for program and project review, development, evaluation, and coordination.

Incumbent is required to possess fluency and experience with Maryland wage and hour laws, including Wage Payment and Collections Act, overtime laws, Healthy Working Families Act, Workplace Fraud, and Prevailing/Living Wage Laws.

POSITION DUTIES

Plans and organizes workload and supervises work of investigative and support staff to ensure program performance is achieved and overall mission of the Division is satisfied. Administers, reviews, and makes recommendations relative to investigations, inspections, program policies, and actions consistent with direction and administration priorities; may also include professional, technical, administrative, or clerical workers. Interprets and applies or oversees the application of agency policies, rules and regulations to accomplish the work of the unit(s); implements new regulations and policies as directed by upper management; sets goals and deadlines and oversees the workflow of the units; and coordinates workflow with administrators of other units in areas of work spanning multiple units.
 
Researches, proposes, and implements initiatives to increase effectiveness and efficiency of the work of the program and the Division, including developing and presenting outreach materials.

Prepares reports, monitors and compiles performance indicators for monthly and quarterly State-Stat process, Managing for Results (MFR) reports and Ad-Hoc meetings, or methods of doing business; reviews, evaluates and assists in the development of agency policies and programs; promotes the work of the agency through frequent contact with interested groups and individuals; makes recommendations to upper management and executives concerning new or revised legislation affecting the agency; develops and recommends new standards, methods of operation and new technology to accomplish the mission of the agency; may work on sensitive and confidential projects requiring discretion and judgment in the release of information; may act as the representative of the executive in meetings and conferences; may act as a liaison between the executive and agency units; and may act as team leader for special projects.

Evaluates efficiency of operations and develops, revises, and recommends new policies, standards, and workflow procedures, using new technology where appropriate. Monitors and tracks the performance of individual employees and ensures that personnel evaluation and performance process is completed consistent with laws and regulations. Coordinates leave and staff coverage of the Units.
 
Performs other duties as assigned by management. 

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

At least two years of experience interpreting, investigating, and enforcing a broad array of labor laws and regulations, including the Maryland Healthy Working Families Act; Wage Payment and Collection and the Wage & Hour Law; the Prevailing Wage Law; Workplace Fraud Law; and/or Living Wage Law, and/or other pay, leave usage, or pay equity provisions.

At least two years of experience supervising administrative, investigative, or regulatory staff.

Report writing experience and investigative background skills.

Ability to speak and write fluent Spanish.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Applicants must provide sufficient information on the application to show they meet the qualifications for this recruitment. Resumes are not acceptable and not considered in the selection process.*

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered. Applications that meet minimum and/or selective qualifications will be referred to the hiring unit for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview. 

Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

***Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.

BENEFITS

FURTHER INSTRUCTIONS

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status. 

If you are unable to apply online, or encounter difficulty attaching required or optional documentation, You may submit via email to brianna.freeman1@maryland.gov.  Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION.

Completed applications, required documentation, and any required addendums may be mailed to:

MDOL Office of Human Resources
Attn: Workplace Rights Enforcement Supv (#23-002588-0129)BF
1100 N. Eutaw Street, Rm. 100
Baltimore, MD 21201

The MD State Application Form can be found online.

Maryland Department of Labor is an equal opportunity employer. It is the policy of MDOL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.




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