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ADMINISTRATOR IV (Manager of Video Lottery Terminal (VLT))

Recruitment #23-002589-0022


The Maryland Lottery and Gaming Control Agency (MLGCA) serves as one of the largest revenue sources for the State of Maryland, supporting important state programs and services including education, public health and safety, human resources and the environment. In addition to generating revenue from the sale of lottery products, the MLGCA is also responsible for the oversight of the state’s casino gaming program, providing direction and guidance to its casino partners on financial, security, regulatory and licensing procedures for the facilities. The Agency also regulates Sports Wagering, Daily Fantasy Sports and Electronic Bingo, as well as Instant Ticket Lottery Machines, which are located at almost 90 Veteran’s posts. Gaming in Maryland is a dynamic and growing business that operates around the clock, 365 days of the year. 




Montgomery Park Business Center 
1800 Washington Boulevard, Ste. 330 
Baltimore, Maryland 21230

Main Purpose of Job

The candidate for this position will be responsible for understanding, upholding and adhering to all Maryland State Gaming and Sports Wagering Laws, COMAR Regulations, and Division Policies & Procedures pertaining to the tracking, reporting, auditing and consolidation for the following: Investigator’s Assigned Case Loads Review and Approval of Investigations Completed Vendor Compliance and Oversight – (only applicable to assigned Manager) ‘Commission’ Hearings’ Testimonials on behalf of the Division. The candidate for this position will be responsible for the management of an investigative team within the Regulatory Licensing and Investigations Division to include one (1) Assistant Manager and an assigned team of Investigators who will conduct in-depth investigations for Principals, Principal Entities, Operators, Manufacturers, Bingo Principals/Employees, Casino Employees and Sports Wagering Employees. The Manager will ensure investigations are timely, accurate, complete, fluent, and conform to all COMAR and State Regulations. This position will ensure all Investigators sustain the highest level of inspective thoroughness when acting on behalf of the ‘Commission’ to determine the financial, regulatory and overall due diligence considerations for Video Lottery Terminal (VLT) and Sports Wagering facility operators, manufacturers, their officers, directors, employees, and other designated persons in order to ensure all completed investigations withstand scrutiny and appellate court challenges pertaining to license denials. The candidate must possess effective writing skills, the ability to assess and reassess caseloads and active investigations in order to affect Investigators ultimate ability to perform their duties and meet established deadlines while upholding the goals of the MLGCA’s Mission.


- Manages, trains, and oversees the development of the Licensing Specialists and the Licensing Specialist Assistant Manager positions.
- Initiates and presents policy and processes for review as it relates to Licensing Investigations to guarantee the most effective and efficient processes based on COMAR and State Regulations.
- Manages caseload assessments for assigned Licensing Investigators ensuring the integrity and the timely submission of completed Investigative Reports.
- Researches, compiles information, and generates reports as directed by the Deputy Director.
- Conducts in-person field investigations and interviews of license applicants, witnesses and other relevant parties.
- Examines and analyzes financial documents, accounting records, bank statements, computer records, business records, public documents and other relevant records pertaining to investigations resulting in Approval/Denial of licenses.
- Evaluates underlying investigative, accounting, economic and allocation theories to make determinations regarding financial integrity and suitability of facility operators, manufacturers, their officers, directors, employees, and other designated persons for license approval.
- Prepares work papers and accumulates evidence in support of findings, recommendations and reports for submission to the ‘Commission’ for final approval of Manufacturers, Principals and Principal Entities.
- Testifies before the ‘Commission’ in respect to Licensure Reports submitted for final approval.
- Handles the administration of semi-annual and annual PEPs for assigned investigative team.
- Reviews and approves employees’ leave requests while maintaining adequate staffing of the unit.
- Performs other duties as assigned.


Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six years of administrative staff or professional work. 


1. Candidates may substitute 30 credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience. 

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for five years of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.



- Comprehensive knowledge of COMAR and State Regulations.
- Experience in the regulation of the Gaming/Sport Wagering Industry.
- Supervisor experience.


Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.



Please make sure that you provide sufficient information on your application to show that you meet the qualifications of this recruitment.  

Resumes will not be accepted in lieu of completing an application. All information concerning your qualifications must be submitted by the closing date.  

We will not consider information submitted after this date. Applicants will be rated based on their description of job duties and responsibilities. Applicants should be thorough in completing this requirement.  

The online application process is strongly advised.  

If the online process is not available to you, you may complete and submit a paper application or direct any questions to: 

Marcus Staten, HR Officer 
1800 Washington Blvd., Ste. 330 
Baltimore, MD 21230 

TTY Users: call via Maryland Relay As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual candidates are encouraged to apply. 

We Thank our Veterans for their service to our country.

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