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ADMINISTRATIVE OFFICER II

LRS Service Center Supervisor

Recruitment #23-003235-0029

Introduction

This is a position specific recruitment for the Maryland Department of Natural Resources, Licensing and Registration Service Unit. This recruitment will be used to fill current vacancies for the position and may be used to fill future vacancies in the same classification/function. Future vacancies may also be filled via other recruitments. The resulting eligible list will be maintained for one year.

One vacancy; full-time

GRADE

14

LOCATION OF POSITION

501 W MacPhail Road, Bel Air, MD  21014

Main Purpose of Job

Under managerial supervision, this position functions as the Industry Liaison in Public Services, assisting with the management of boat dealers and sport licensing agents, acting as second-in-command for the Licensing & Registration Center Manager and serving as a front line connection between the Department and the constituency it serves.

Public Services is responsible for (1) sport hunting and fishing license sales, (2) vessel registration, titling and excise tax collection, (3) commercial tidal fish license renewals and transfers, (4) the issuance of off-road vehicle permits, and (5) the licensing and monitoring of boat dealers and sport license agents.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 credit hours from an accredited college or university for one year of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from a college or university for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

  • Experience involving titling and registering boats. 
  • Experience issuing hunting and fishing licenses and permits. 
  • Customer service experience.
  • Supervisory experience.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your minimum qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates may be ranked as Best Qualified, Better Qualified, or Qualified and placed on the employment (eligible) list for at least one year.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

EXAMINATION PROCESS

Your application is part of the examination process. The examination will consist of a rating of your education, training, and experience related to the requirements of this position. The rating will be based on the information provided on your application. Therefore, it is important you provide all the experience and education related to this position completely and accurately.

BENEFITS

FURTHER INSTRUCTIONS

The online application is strongly preferred. If you are unable to apply online, you may submit a paper application and supplemental questionnaire to: Department of Natural Resources, Human Resources, 580 Taylor Avenue, C-3 Annapolis, MD 21401. The Human Resources unit is not responsible for applications sent to any other address.

Faxed or e-mailed applications will not be accepted. Resumes will not be accepted in lieu of completing the application.

If you are having difficulty with your user account, need to make adjustments to a submitted application or have general questions about the online application system, please contact the MD Department of Budget and Management at Application.Help@maryland.gov ; ATTN: Recruitment and Examination Division

Inquiries regarding this recruitment can be directed to Adriana Parravano at adriana.parravano@maryland.gov

TTY Users: call via Maryland Relay

Candidates with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country, and encourage them to apply. As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. 



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