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REGIONAL MANAGER-REVENUE ADMINISTRATOR V

Taxpayer Services Division

Recruitment #23-003459-0002

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Introduction

OPEN TO ALL QUALIFIED APPLICANTS

This is a position specific recruitment. The resulting certified eligible list may be used to staff several current and future vacancies for this position/function only.

GRADE

0019

LOCATION OF POSITION

Hagerstown, MD

POSITION DUTIES

Would you like a position with the comptroller’s office that allows you to travel to the mountains of western Maryland? 

The Taxpayer Services Division is seeking a highly motivated individual who can work both independently and as a team. We are looking for a regional manager to supervise, direct and review the work of the Cumberland, Frederick, and Hagerstown branch offices. This position coordinates the operation of these offices by providing training and guidance. As a Revenue Administrator V, you will report to the Assistant Section Manager of the Branch Operations Section. This position will ensure and promote compliance with the tax laws and regulations of the State. When necessary, this position will be involved with branch office relocations. This position is considered one of the Agency’s emergency essential personnel and is to ensure that the branch office is adequately staffed during normal work hours and is available during emergency situations.

PLEASE NOTE: Must be willing and able to work Monday through Friday in a full-time capacity. Required hours are 8:00 am to 5:00 pm. Leave may be limited during certain times of the year due to high volume events, projects, or special assignments. Evening and weekend work may be required especially during peak times of the year. Employees are unable to prepare tax returns outside of the requirements of the job or work for private accounting services. 

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six years of professional work experience in auditing, accounting, tax law, general management, or customer service. Three years of this professional work experience must have involved supervising professional revenue administrators, accountants, or auditors, or providing legal advice requiring the interpretation of tax laws in the capacity of a tax attorney, or having been in a responsible administrative or management capacity.

Notes:

  1. Candidates may substitute the possession of an associates degree for two years of the required experience in auditing, accounting, tax law, general management, or customer service.
  2. Candidates may substitute the possession of a bachelor’s degree from an accredited college or university for three years of auditing, accounting, general management, and customer service experience.
  3. Candidates may substitute 30 college credits from an accredited college or university for one year of the required experience up to three years of experience in auditing, accounting, tax law, general management, or customer service.
  4. Candidates may substitute graduate education in an academic field related to the required experience from an accredited college or university for the experience.
  5. Candidates may substitute the possession of a Certified Public Accountant (CPA) License for the required experience.
  6. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a non-commissioned officer in accounting and budget classification or accounting and budget specialty codes in the tax examining field of work on a year-for-year basis for the required experience.
** For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://www.naces.org/members.html.

DESIRED OR PREFERRED QUALIFICATIONS

  •  Supervisor/Management Experience. 
  • Customer Service Experience. 
  • Organizational Skills. 
  • Communication skills (verbal & written). 
  • Experience with personal computer and software applications. 
  • Knowledge and experience in Maryland tax laws and forms.   
  • Knowledge and experience in federal tax laws and forms. 
  • Experience managing remote work locations.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

  1. Employees in this classification are required to travel in the performance of the duties.
  2. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a driver’s license valid in the State of Maryland.

SPECIAL REQUIREMENTS

  • Work involves exposure to uncomfortable or unpleasant experiences. May occasionally encounter unpleasant situations due to upset taxpayers.
  • Work may involve physical demands such as lifting 25-35 pounds, climbing ladders, or lifting supplies.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to demonstrate that you meet the qualifications for this recruitment. Please indicate clearly any position-specific experience and ensure all education and experience sections are complete. Incomplete information may result in the disqualification of your application.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

*Resumes will not be accepted in lieu of a completed application.

EXAMINATION PROCESS

Only applicants who meet the minimum and selective qualifications for this recruitment will be considered for this opportunity. Approval of your application will be based on a review of your education, training and experience. It is essential that you submit complete and accurate information on your application in order to determine if you meet the qualifications as specified above. Due to the nature of this list, all qualified applicants are placed on an unranked list of candidates and will remain active on this list for at least one year.

Qualifying applicants are subject to an oral interview. Prior to appointment, the employee must successfully undergo a comprehensive background investigation including a review of criminal, MVA and tax records; and determination of legal authorization to work in the United States or under the United States Immigration Reform and Control Act of 1986. This background check is comprehensive and may involve fingerprinting. Upon initial appointment OR promotion to a position in the State Personnel Management System, an employee is required to serve an initial six- month probationary period. This probationary period may be extended an additional six months under certain circumstances at the discretion of the appointing authority.

BENEFITS

FURTHER INSTRUCTIONS

Veterans

We thank our Veterans for their service to our country and encourage them to apply. If you are seeking veteran's preference, please submit a copy of your DD-214.

Attachments

The preferred method for submitting additional information is to upload it directly into your online account. Please remove references to the first five digits of your SSN and your DOB on all attachments by deleting, redacting or blacking that information out with a marker. Any attachments necessary to demonstrate the minimum qualifications were met must be submitted by the filing deadline.

Email

The online application process is STRONGLY preferred. If you choose email as the option to submit your application and/or required additional information, you must include the following information on each page you submit:
  1. First and Last Name
  2. Recruitment Number (located at the top of the bulletin)
  3. The last 4 digits of your SS#

For Further Questions If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or
Application.help@maryland.gov.

If you have questions about this particular recruitment, please contact the Comptroller of MD, Office of Human Resources at kbeech@marylandtaxes.gov.

Please contact Stanley Harris at sharris@marylandtaxes.gov if you need reasonable accommodations.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants and people with disabilities are encouraged to apply.



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