Skip to Main Content

CDA Lending and Risk Analyst III (088983)

Assistant Operations Manager

Recruitment #23-003727-0002

Go Back View Benefits

Introduction

This is a Skilled Service position with full State of Maryland Benefits.

Work that matters. The Maryland Department of Housing and Community Development (DHCD) is a national leader in the financing of affordable housing and revitalizing communities. This is an opportunity to join this nationally-recognized, award-winning organization and apply your skills to this high public purpose and challenging area. Annually, DHCD finances approximately 2,700 units of multifamily rental housing in 40 properties, amounting to $350 million in construction and permanent financing. Funding comes from various sources, including state-appropriated funds, taxable and tax-exempt revenue bonds, federal low-income housing tax credits, federal HOME funds and other federal funds. Additionally, DHCD administers rental assistance programs and innovative initiatives designed to expand affordable housing opportunities for persons with disabilities, increase the energy efficiency and sustainability of affordable multifamily developments, and preserve rental housing.

Program Excellence: WholeHome, Energy and Business Lending Programs 
Who we are and what we do: We are a fast-paced, dynamic team committed to serving Maryland households. We are looking for team players that share our vision or program excellence and our commitment to customer service. We achieve program excellence through continuous process improvement involving everyone in a collaborative and collegial team-centered environment. Our division works within the Department to administer a wide range of programs using various funding sources. The programs that the division administers
provide energy efficiency improvements that help reduce costs to residents, increase comfort, improve health and safety in the home, support local employment, and contribute strongly towards meeting the State’s environmental goals. This program portfolio consists of programs such as the US Department of Energy Weatherization Assistance Program (WAP), EmPOWER Low Income Energy Efficiency Program (LIEEP), EmPOWER Maryland Energy Efficiency Tune-up Program (MEET), EmPOWER Multifamily Energy Efficiency and Affordable Housing Program (MEEHA), Maryland Energy Assistance Program (MEAP) for Crisis/No-Heat/No-Cool, Energy Efficiency Homes Construction Loan Program (NetZero), and the BeSMART Home Energy Loan Program (BeSMART).

For example, the Housing and Building Energy Programs have assisted over 47,000 households in the last nine years with an annual estimated budget of around $32,000,000. Our programs offer weatherization, energy efficiency, and health and safety improvement services to single-family, multifamily, and commercial buildings in the state. Most of our programs serve limited-income Maryland households. We work to continually improve our division of highly experienced and certified staff by bringing in individuals who strengthen and broaden the skill set of our team. We continually cross-train to allow each team member to contribute significantly to our suite of complex programs.

GRADE

18

LOCATION OF POSITION

7800 Harkins Rd Lanham, MD 20706.

The Department of Housing and Community Development Headquarters is located in Prince George's County across from the New Carrollton Metro stop.

POSITION DUTIES

The Assistant Operations Manager assists the management teams in implementing various program operations by taking a lead role in operational support. The Assistant Operations Manager will assist the Program Managers with directing and coordinating the operational activities, including finance, compliance, budget, procurement, reporting and contracts of Housing & Building Energy Programs, the suite of Special Loans Programs, Homeowner Assistance Fund and HOME Program. Serves as point of contact for several special projects. 

The Assistant Operations Manager must possess excellent computer skills, multi-tasking skills and verbal and written communication skills. Interact with internal and external partners to provide program guidance and clarify guidelines, follow up on customer service inquiries. With guidance from management, takes the initiative to learn new challenges and implement new projects. Communicate with colleagues throughout the department and have a well organized follow up system. Seeks solutions before presenting them to the manager. Able to work with multiple managers and accomplish several tasks simultaneously. 

Gather and evaluate reporting data, databases, and other resources to identify and suggest process changes. Facilitate meetings, create reports, presentations, and maintain Standard Operating Procedures through a centralized database. Support management with budgets, fund allocation, and expenses. Applicant will be tested on word/excel and written composition.

MINIMUM QUALIFICATIONS

Experience: Eight years of experience evaluating the risk involved in granting single family, multifamily and commercial loans, government assistance programs, and/or construction management.

Notes:

1. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university in Business Administration, Architecture, Construction Management, Finance, Economics, Real Estate, Architecture or any other related field and four years of experience evaluating the risk involved in granting single family, multifamily and commercial loans, government assistance programs, and/or construction management for the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in loan specialist classification, loan specialist specialty codes in the loan specialist field of work, or as a commissioned officer in business and industry classification or business and industry specialty codes in the housing management field of work on a year-for-year basis for the required experience.  

DESIRED OR PREFERRED QUALIFICATIONS

  • Skilled in Project Management in the areas of: Risk management, Time Management and Team management.
  • Ability to gather reports and manipulate data from various sources
  • Knowledge of Program Compliance (guideline and procedures)

SELECTION PROCESS

Please provide sufficient information on your application to document that you meet the minimum qualifications for this recruitment. Unofficial transcripts, certifications or diplomas to document educational or certification qualifications are required. Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted with your application. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925. Successful candidates will be placed on the employment (eligible) list for at least one year. Eligible list may be used to fill future vacancies of the same classification. Successful candidates must document eligibility to work in the U.S. upon hire.

Please note: The Maryland Department of Housing and Community Development is not sponsoring new employees in application of the H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration and Reform Control Act of 1986. Federal regulations prohibit H1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience related to the requirements of the position. You may be required to complete a qualifications supplement, or the rating may be based on your application. Therefore, it is important that you provide complete and accurate information on your application. Report all experience and education that is related to this position.

Candidates will be tested on Microsoft Word/Excel and written composition.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are STRONGLY preferred. However, if you wish to submit a paper application, you may mail your application and materials to:

Jamaal Simpson

Department of Housing and Community Development

Office of Human Resources

7800 Harkins Road, Lanham, MD 20706

All application materials must be received by the filing deadline. If you are unable to upload your transcripts into the system, please send via email to jamaal.simpson@maryland.gov

Please include the following information in the body of the email:

  • Attn: Jamaal Simpson, HR Generalist
  • Your First and Last Name
  • Recruitment #
  • Classification (Job Title) of Recruitment

Incorrect application forms, or resumes in place of the application, will not be accepted. If you are interested in these positions and cannot apply online please fill out the paper application.

For questions concerning these positions, please call 301-429-7781.

TTY Users: call via Maryland Relay.

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.




Powered by JobAps