COMPUTER NETWORK SPECIALIST TRAINEE
Information Technology Division
|Department||COMP Controller IT Services|
|Date Opened||1/18/2023 09:00:00 AM|
|Filing Deadline||2/1/2023 11:59:00 PM|
|Salary||$52,575.00 - $80,992.00/year|
|HR Analyst||David Brown|
LOCATION OF POSITION
- Deploying and setting up desktop computers and peripherals.
- Assisting internal customers by troubleshooting and resolving issues with common desktop technology and software.
- Use the current ticketing system to record, distribute, monitor, report, and document instances of problems as they are reported to the Service Desk.
- Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and fifteen credit hours in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the required experience.
- Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator or equivalent certification program for the required experience.
- Candidates may substitute experience in one of the following areas on a year-for-year basis for graduation from an accredited high school or possession of a high school equivalency certificate: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools.
- Candidates may substitute the possession of a Bachelor's degree in computer information technology, management information systems or other information technology related field, including course work in local or wide area computer networks, from an accredited college or university for the required experience.
- Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Network Analyst classifications or Network Integration and Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
- One year experience supporting client-server applications in an enterprise environment.
- Basic knowledge of Microsoft Operating Systems.
- Familiarity with Microsoft Office 365 Suite.
- Familiarity with Windows 11.
- Experience with any Help Desk Ticketing System.
Please make sure that you provide sufficient information on your application to demonstrate that you meet the qualifications for this recruitment. Please indicate clearly any position-specific experience and ensure all education and experience sections are complete. Incomplete information may result in the disqualification of your application.
All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.
*Resumes will not be accepted in lieu of a completed application.
Only applicants who meet the minimum and selective qualifications for this recruitment will be considered for this opportunity. Approval of your application will be based on a review of your education, training and experience. It is essential that you submit complete and accurate information on your application in order to determine if you meet the qualifications as specified above. Due to the nature of this list, all qualified applicants are placed on an unranked list of candidates and will remain active on this list for at least one year.
Qualifying applicants are subject to an oral interview. Prior to appointment, the employee must successfully undergo a comprehensive background investigation including a review of criminal, MVA and tax records; and determination of legal authorization to work in the United States or under the United States Immigration Reform and Control Act of 1986. This background check is comprehensive and may involve fingerprinting. Upon initial appointment OR promotion to a position in the State Personnel Management System, an employee is required to serve an initial six- month probationary period. This probationary period may be extended an additional six months under certain circumstances at the discretion of the appointing authority.
We thank our Veterans for their service to our country and encourage them to apply. If you are seeking veteran's preference, please submit a copy of your DD-214.
The preferred method for submitting additional information is to upload it directly into your online account. Please remove references to the first 5 digits of your SSN and your DOB on all attachments by deleting, redacting or blacking that information out with a marker. Any attachments necessary to demonstrate the minimum qualifications were met must be submitted by the filing deadline.
The online application process is STRONGLY preferred. If you choose fax or email as the option to submit your application and/or required additional information, you must include the following information on each page you submit:
- First and Last Name
- Recruitment Number (located at the top of the bulletin)
- The last four digits of your SS#
Fax: 410-974-5249 – This fax number is for Comptroller of Maryland recruitment efforts only.
For Further Questions
If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov.
If you have questions about this particular recruitment, please contact the Comptroller of MD, Office of Human Resources at firstname.lastname@example.org
Appropriate accommodations for individuals with disabilities are available upon request by calling: (410) 260-7695 or MD TTY Relay Service 1-800-735-2258.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants and people with disabilities are encouraged to apply.