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COMPUTER NETWORK SPECIALIST SUPERVISOR

Recruitment #23-004414-0001

Introduction

The Maryland School for the Deaf (MSD) is a diverse, bilingual community who in partnership with families, provides an equitable and exemplary education in a nurturing, engaging, and challenging environment to ensure our students achieve personal excellence and become lifelong learners.  As such, we are looking for dedicated individuals who can join us to support the education of the children at MSD.

This is a twelve month position in the IT Department of the Frederick Campus of the Maryland School for the Deaf.

GRADE

19

LOCATION OF POSITION

MSD, Frederick Campus, 101 Clarke Place, Frederick, MD 21705

Main Purpose of Job

A Computer Network Specialist Supervisor is the supervisory level of work planning, integrating and maintaining software and hardware for local or wide area computer networks to include operating systems software and network communications software. Employees in this classification supervise lower-level Computer Network Specialists.

POSITION DUTIES

Plans, coordinates, supervises and evaluates the work of lower-level Computer Network Specialists;

Consults with users to discuss local or wide area computer network software and hardware needs, to assess existing software and hardware and to survey the locations of new network sites;

Designs the structure of local or wide area computer networks and prepares plans, reports and diagrams documenting the type and location of software and hardware;

Installs operating system software and network communications software for computer networks;

Installs applications software and customizes as required;

Configures network software and hardware to provide for efficient and effective network performance and data security;

Prepares and assembles technical documentation and user documentation for network software and hardware;

Monitors the performance of the network software and hardware through network management and diagnostic programs and utilities, adjusts the network for maximum efficiency, maintains and analyzes records of network activity, and recommends and implements network software and hardware upgrades;

Diagnoses network software and hardware problems and makes repairs and adjustments or obtains service from software and hardware vendors and maintenance vendors;

Runs backups of network data, archives data as required and develops and maintains disaster recovery plans;

Enters users and their network privileges onto the network and provides ongoing user support;

Oversees the installation of network hardware;

Reviews technical manuals and other technical literature and attends workshops, seminars and training classes to learn various network systems used by the agency and to keep abreast of the latest developments in computer network technology;

May train users in computer network software and hardware;

May develop and program applications software;

May install and maintain network hardware such as printers, scanners or other networked devices;

May install and maintain communications links to mainframe computers;

May direct support staff responsible for user support, hardware installation, data entry and other support functions;

May prepare requests for proposals from contractual local or wide area computer network services, software and hardware and may evaluate proposals and oversee the execution of contracts;

May prepare statistical and narrative reports of network activities and special projects;

May supply information for the departmental information technology master plan and budget;

Performs other related duties.

MINIMUM QUALIFICATIONS

Experience: Four years and six months of experience, three years of experience planning, integrating and maintaining software and hardware for local or wide area computer networks and an additional eighteen months of experience converting data from project specifications by preparing program code using generally accepted computer programming languages or other developmental tools; planning, installing and maintaining data communications network lines and devices; or evaluating, implementing and maintaining computer hardware and software.

Notes:

1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the additional eighteen months of the required education.

2. Candidates may substitute completion of high school or high school equivalency certificate and completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator equivalent certification program for the additional eighteen months of the required experience.

3. Candidates may substitute experience in one of the following areas on a year-for-year basis for graduation from an accredited high school or possession of a high school equivalency certificated: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools.

4. Candidates may substitute the possession of a Bachelor's degree in computer information technology, management information systems or other information technology related field, including course work in local or wide area computer networks, from an accredited college or university and three years of experience planning, integrating and maintaining software and hardware for local or wide area computer networks for the required experience.

5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Network Analyst classifications or Network Integration and Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Must be willing to learn American Sign Language.

Must have a minimum of one year of supervisory experience.

SPECIAL REQUIREMENTS

New hires are subject to a criminal background investigation at their own expense.  (Maryland Code, Family Law Article 1, Sections 5-560-568)

Candidates will need to provide three letters of recommendation with their application.

SELECTION PROCESS

Applicants who meet the minimum qualifications will be evaluated. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service may be required prior to hire. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Applicants certified to list will receive eligibility for a period of one (1) year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred.  If you are unable to apply online, you may submit via mail, e-mail, fax, or deliver in person before the closing date and time.  Please include your name and recruitment number on any documentation to ensure timely processing.  Resumes will NOT be accepted in lieu of completing the online or paper application. Additional or supplemental information must be submitted by the closing date and time. Application inquiries or supplemental information can be directed to the following:

 

Mailing Address: Maryland School for the Deaf Recruitment Department, P. O. Box 894, Columbia, MD 21044

 

E-mail: emily.hicks@msd.edu

 

Phone: 410-696-3031, TTY Users: call via Maryland Relay

 

Fax: 410-696-3084

 

Individuals from traditionally underserved and underrepresented groups are strongly encouraged to apply. Bilingual applicants are encouraged to apply.  As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.  We thank our Veterans for their service to our country, and encourage them to apply.




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