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COMPUTER NETWORK SPECIALIST MANAGER

Chief, Office of Information Technology

Recruitment #23-004415-0002

Introduction


When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. 

We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we achieve Governor Wes Moore’s pledge to leave no one behind.

This a Management Service position that serves at the pleasure of the Appointing Authority.

GRADE

20

LOCATION OF POSITION

Department of Human Services
Prince George's County Department of Social Services
805 Bright Seat Rd.
Landover, Maryland 20785

Main Purpose of Job

The incumbent provides the development, and maintenance of the Agency Information and Technology infrastructure. This is an essential contribution to accomplishments and support of the Agency mission and provides the conduits of communication, technology, hardware and software that allows staff to strengthen families and build communities.

POSITION DUTIES

MANAGEMENT OF DEPARTMENT INFORMATION AND TECHNOLOGY

The incumbent plans, develops and directs the implementation of the Department’s entire network of automation and telecommunication activities; is responsible for managing the most complex assignments in operations, information systems, analysis, budget development, systems enhancement and technical user training.


TIMELY AND ACCURATE PROCUREMENT OF SERVICES

Provides oversight and expertise in the full range of automation and telecommunication functions in accordance with State and County technology standards and practices: provides advice and counsel to agency staff and makes recommendations to ensure each procurement is appropriate, cost-effective, timely, documented and measurable.


BUDGET CREATION AND EXPENSE MONITORING

Identifies and creates Department Long Term and Short Term Information and Technology needs


PROVIDE AGENCY IT INFRASTRUCTURE TO PROVIDE QUALITY CUSTOMER SERVICE

Serves as the agency Information and Technology  representative on State and County committees, advisory groups or panels as required and makes recommendations for continued improvement.


DEVELOP INFORMATION AND TECHNOLOGY SOLUTIONS FOR AGENCY CHANGING NEEDS

Develops unique technology solutions to emergent agency technology needs. Research and design systems to meet emergency agency technology needs

MINIMUM QUALIFICATIONS

EducationA Bachelor's degree in computer information technology, management information systems, or other information technology related field, including course work in local or wide area computer networks, from an accredited college or university.
Experience:
Three Years managing software and hardware updates.
Three years managing LAN/Wan networks
Seven years of directly supervising staff.
Five years creating training programs for the network team and Agency end users
Notes:

1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and eighteen months of experience converting data from project specifications by preparing program code using generally accepted computer programming languages or other developmental tools; planning, installing and maintaining data communications network lines and devices; or evaluating, implementing and maintaining computer hardware and software for the required education.

2. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the required education.

3. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and completion of a certification program in Network Administration, such as Certified Novell Administrator (CNA), Microsoft Certified Product Specialist NT 4.0 Administrator or equivalent certification program for the required education.

4. Candidates may substitute experience in one of the following areas on a year-for-year basis for graduation from an accredited a high school or possession of a high school equivalency certificate: operating computer systems, scheduling, controlling input and output or maintaining backups or data storage, processing data on computer systems, evaluating, implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools.

5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Network Analyst classifications or Network Integration and Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.


DESIRED OR PREFERRED QUALIFICATIONS

The ideal candidate will possess the following:
Possess experience with State of Maryland technology.
5 years of data processing and systems management
5 years performing budget administration

LIMITATIONS ON SELECTION

Must be willing to work in Prince George's County, Maryland. 

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties may be required to possess a motor vehicle operator's license valid in the State of Maryland. 

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  We will not consider information submitted after this date.  Successful candidates will be placed on the employment (eligible) list.  The resulting list may be used for future vacancies with this agency or other state agencies.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position. For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire. All information concerning your qualifications must be submitted by the closing date.  We will not consider information submitted after this date. It is imperative to list all computer and software experience on your application pertaining to your job duties.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS:   STATE OF MARYLAND BENEFITS

·       Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).

·       Annual Leave - ten (10) days of accumulated annual leave per year.

·       Sick Leave - fifteen (15) days of accumulated sick leave per year.  

·       Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.

·       Holidays - State employees also celebrate at least twelve (12) holidays per year.  

·       Pension - State employees earn credit towards a retirement pension.

·       Positions may be eligible for telework.

FURTHER INSTRUCTIONS

If you have any questions about this recruitment, please contact the Department of Human Services/Prince George's County Department of Social Services at beverly.carlyle@maryland.gov. Please include on the subject line the recruitment #23-004415-0002.

Applications will only be accepted via this online employment center. You will be required to provide a resume, salary history, and current salary requirements.  This information must be uploaded as a single document along with your resume.  If you are unable to apply online, you can mail your application and resume to : DHS/PGCDSS 805 Bright Seat Road, Landover, MD. 20785  Attn: Beverly Carlyle.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov

Additional information about DHS is available at www.dhs.maryland.gov.

MD TTY Relay Service: 1-800-735-2258.

People with disabilities and bilingual candidates are encouraged to apply.

We thank our Veterans for their service to our country.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. 





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