IT OPERATIONS & PRODUCTION MANAGER
IT Assistant Director I
|11/22/2023 5:05:00 PM
|$73,787.00 - $118,953.00/year
If you are looking for a role in the spotlight…then do not work here!
Do you like technology? Do you like money?
Do you want the chance to be important
behind the curtains?
Try out for the one and only Production Manager role at the
State Treasurer’s Office!
LOCATION OF POSITION
Main Purpose of Job
This position serves as the IT Operations and Production Manager,
providing oversight for the unique operational components of STO IT production
(e.g., check processing, electronic funds transfers, and reconciliation
reporting for the State). This position is the business liaison between STO IT
operations and 1) the different divisions in STO utilizing specialized IT
services, 2) other Maryland agencies with MOUs for specialized IT financial
services, and 3) contracted banks and external financial institutions with
proprietary systems, all doing business with the State of Maryland. The incumbent supervises operations activities
for the State Treasurer’s Office payment and receipt systems, and works closely
with the Treasury Management division in the overall bank-to-book
reconciliation of the State’s cash. The incumbent must be able to analyze and
resolve exception processing situations with sound knowledge and interpretative
judgment for both acute and long term issues.
The incumbent collaborates with application subject matter experts to
implement change management and quality assurance tasks related to IBM and Microsoft
platforms, as well as other production systems utilized. The incumbent
participates in strategy and implementation planning connected to the
Division’s 5-year Plan in order to leverage technology changes to improve
efficiency and effectiveness of the STO’s critical operations and core
This position supervises in-house operations staff and supports contractors with wide-ranging knowledge in data multi-file transfer, and processing concepts and tools such as D365 CRM and F&O Modules, SharePoint, and PowerBI, ensuring the availability, reliability and efficiency of IT production systems.
DESIRED OR PREFERRED QUALIFICATIONS
This is an at-will Management Service position which serves at the pleasure of the Maryland State Treasurer.
Ideal candidates should be able to show demonstrated ability to communicate with various audiences at different levels of technical understanding; and demonstrated ability to establish and maintain effective working relationships with management, IT colleagues, end-users, vendors, and vested external partners. Applicants should be prepared for a challenging role that will support effective visionary solutions needed to keep IT systems consistent with cutting-edge technology in the financial arena.
- Bachelor’s degree from an accredited
college or university in Information Systems Management or other related field
- Relative experience in data management, system
administration and/or enterprise application management
- Experience working in or supporting a
production environment, especially those dealing with financial
transactions or financial operations; leading projects; and collaborating
with business peers.
Preferred qualifications for this role include
- Technical expertise or
working knowledge of Microsoft Dynamics 365 CRM and/or F&O modules
- Experience with
financial applications and file formats, including BAI files, AFP codes
and EDI files
- Familiarity with IBM i5
or other midrange database systems
- Experience with data
migration and change management
- Experience exercising
appropriate judgment and managing multiple projects or priorities in a
demanding structured environment
- IT Experience
supporting a Treasury Department, Commercial Bank Operations, or Corporate
LIMITATIONS ON SELECTION
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
BARGAINING UNIT STATUS
WHY WORK FOR THE STATE OF MARYLAND?
This is a full-time position with full State employment benefits. The agency currently supports a hybrid telework environment. Candidates should be willing to work in the office 3 days per week after a probationary training period is complete.
- Job stability and pinnacle
experience (we are a Constitutional Office)
- Work-life balance
- Ability to make your
mark through public service
- Predictable hours and
hybrid teleworking schedules
- Paid holidays 12-13
- Generous paid leave
package (annual, sick, personal and compensatory leave)
- State Pension
("defined benefit" plan)
supplemental retirement savings plans (401(k) and 457 plans) with $600
State match per year!
- Free parking
subsidized health, dental and prescription plans with little to no deductibles,
free generic prescriptions, and free preventative health services
- Flexible Spending
Account plans for Health Care and Daycare
- State Employees Credit
- Direct Deposit
Candidates will be subject to a background investigation to include credit and criminal history. Please upload a current copy of your resume with your application. Electronic application is strongly preferred; however, if you do not have access to a computer, you may send a copy of your resume by email to firstname.lastname@example.org or fax to 410-260-4090. Any questions regarding this recruitment or the recruitment process may be directed to the STO Personnel Office at 410-260-7078.
TTY Users: Call via Maryland Relay
Click on a link below to apply for this position:
|Fill out the Supplemental Questionnaire and Application NOW using the Internet.
|View and print the Supplemental Questionnaire.
|This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
|Apply via Paper Application.
|You may also download and complete the Paper Application here.