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Portfolio Officer

IT ASSISTANT DIRECTOR IV

Recruitment #23-004493-0001

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Introduction

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. 


We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we achieve Governor Wes Moore’s pledge to leave no one behind.

              This is a full-time contractual position.

GRADE

23

LOCATION OF POSITION

Department of Human Services
MD THINK 
849 International Dr.
Linthicum Heights, MD 21090

Main Purpose of Job

The IT Assistant Director IV reports to the Chief Portfolio Officer and works in close partnership with the DHS program staff, MDT Applications Directors, and MDT Executive team to develop and implement approaches, processes, and procedures to support the planning and management of all DHS application systems. This position assists the Chief Portfolio Officer with planning and oversight of project management on all applications, monitors progress, and reports status from applications for use in Federal Partners and the DHS Executive Team reporting. Closely monitors high-priority initiatives and provides support to the Chief Portfolio Officer and direction to the MD THINK team. Provides guidance in PI planning while translating technical concepts for the business where required. Provides input and review for Advance Planning Documents, contract, procurement, and budget tracking for all products and services required for the operations and maintenance of DHS programs. Assists with change control management and tracking processes for all work undertaken for DHS on the MD THINK platform. Provide guidance and support to the Executive Director of MD THINK. Provide guidance and analysis, identify, manage risks and dependencies while facilitating communication across teams. Delivery of projects, planning (using a scaled Agile framework), on time at/under budget and within scope. Identifies unauthorized priority changes or additional demands on MD THINK resources that have not been approved.

POSITION DUTIES

  • Key Stakeholder Reporting, Oversight & Project Program Management

  • Ensure effective change management throughout the course of the project; employ agile and project management methodologies and tools. 

  • Employ established MD THINBK reproject management methodologies and tools. 

  • Identify, coordinate, and monitor utilization of resources by program stakeholders and on all projects.

  • Communication lead between MD THINK and DHS Communications, and internal/external key stakeholders to share project updates and key deliverables on a consistent, regular basis throughout the lifecycle of the project.

  • Assist CPO with planning and managing the portfolio of DHS products. 

  • Work with application and technical teams to monitor progress on Executive priorities and develop materials related to status and processes for completion, change control and scope management.

  • Assist CPO with coordination with external agencies to handle processing of requests for support or solutions on the MD THINK platform including Initial requests,  identification of funding, MD THINK work requests, work authorization where appropriate, roadmap planning in collaboration with the MD THINK teams. Collaborate with MD THINK legal on development and modification of statement of work with external agencies. 

  • Participate in and track action items from the change control board meetings and follow up to ensure program authorizations are recorded and MD THINK activities are taken appropriately.

  • Provide guidance on MD THINK standard processes for change control, work requests, work authorizations, scope of work, defect management and reports.

MINIMUM QUALIFICATIONS

Education: Bachelor's Degree in computer science or information technology  

or

Experience: Eight years IT Project Management experience.

DESIRED OR PREFERRED QUALIFICATIONS

The ideal candidate will possess the following:
  • 10 years of experience in an IT environment in roles such as business analysts, programmers or project coordinators. Responsible for organization,, conducting, planning and implementing various technical projects either for the company or its clients to roll out. 
  • One year of experience and knowledge of Agile platform.
  • Seven years experience in computer development work with a project-based focus and experience working with IT Teams.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. It is important that you report all related education and experience that is relevant to this recruitment qualifications. We will not consider information submitted after this date.  Successful candidates will be placed on the employment (eligible) list. The resulting list may be used for future vacancies with this agency.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

 

Leave may be granted to a contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Employment Services, Attention: Kendra Young, 311 W. Saratoga Street, Room 145, Baltimore, Maryland 21201.


If you have any questions concerning the recruitment process for this position, please email Kendra Young at kendra.young2@maryland.gov; include the job title and recruitment # in the subject line.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov. 

TTY Users: call via Maryland Relay.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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