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IT FUNCTIONAL ANALYST II

REPOST

Recruitment #23-004499-0006

GRADE

16

LOCATION OF POSITION

217 E. Redwood Street, Baltimore, MD 21202 (Baltimore City)

Main Purpose of Job

The main purpose of this position is to provide skilled validation, analysis, and reporting on school performance standards; monitor, configure and provide staff training/IT support of PowerSchool School Information Systems (SIS) to the Juvenile Services Education Program (JSEP).  The incumbent generates accurate reports to local, state, and federal entities; and collaborates with JSEP leadership to ensure smooth implementation of new and existing policies while monitoring school effectiveness.

Please note: The location for this position is subject to change based on the needs of the Juvenile Services Education System.  

POSITION DUTIES

Duties include:
  • Perform all core application and state reporting software updates for PowerSchool. 
  • Set up and ensure the security of data, and regularly audit user access levels, including but not limited to administrative access, system settings, PowerTeacher Pro (PTP) settings and teacher access. 
  • Lead the testing, implementation, and training of new PowerSchool features and modules. 
  • Recommend and implement improvements in processes and workflow based on changing business needs. 
  • Process end of year, set up of new calendar and roll-over.
  • Facilitate data flow between PowerSchool and other systems.

MINIMUM QUALIFICATIONS

Experience: Three years of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe computers or large client server platforms.

Notes:
1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and two years of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms for two years of the required experience.

2. Candidates may substitute experience responding to and resolving help desk calls from users of computers, or operating computer equipment for the purpose of data entry, word processing, spreadsheet, graphics, database or other applications on a year-for-year basis for a high school education.

3. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems and one year of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe computers or large client server platforms for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Cyber and Information Systems classifications or Cyber and Information specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

At least 2-3 years of PowerSchool experience, including previous experience administering PowerSchool in both a single server setup and a server array setup

Strong knowledge of PowerSchool database schema/tables/fields 

Experience with cleaning large data sets in excel, as well as importing/exporting to PowerSchool using quick import/export and data import/export manager

Strong customer service skills and experience

SELECTION PROCESS

Please ensure you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date; we will not consider information submitted after this date. Successful candidates may be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment will be a rating of your application based on your education, training, and experience related to the position’s requirements. It is essential that you provide complete and accurate information on your application. Please report all related experience and education. For education obtained outside the U.S., you must provide proof of the equivalent American education as determined by a foreign credential evaluation service. Please note that your answers on the Supplemental Questionnaire must correspond to the information provided on your application to receive credit.

BENEFITS

FURTHER INSTRUCTIONS

The online application is preferred. However, if you are unable to apply online, you may mail a paper application and supplemental questionnaire to the address below or fax a paper application and supplemental questionnaire to the fax number below. If you choose to fax or use regular mail, you must include on each page of the attachment your First and Last Name, the Recruitment Number located at the top of the bulletin, and the last 4 digits of your SS#. Paper application materials must be received by 5 p.m. on the closing date for this recruitment. No postmarks will be accepted. Incomplete application forms will not be accepted.

Maryland Department of Juvenile Services
OHR-Recruitment & Examination Unit
Attn: Laurita Lesperance 
217 E. Redwood Street
Baltimore, MD 21202

Fax number 410-333-4188

TTY Users: call via Maryland Relay

Should additional information regarding this recruitment be required, please contact the DJS Office of Human Resources at djs.careers@maryland.gov. Include the Recruitment Number that is located at the top of the bulletin.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity. DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments. Bilingual applicants and people with disabilities are welcome to apply for all recruitments.



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