FAMILY SERVICES CASEWORKER TRAINEE

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A Family Services Caseworker Trainee is the entry level of work providing direct social services to troubled individuals or families that are designed to sustain and improve the social, health, economic, behavioral and emotional functioning of customers.  Employees in this classification do not supervise other positions. Employees in this classification receive close supervision from a Licensed Social Worker.

Learns to assist customers in identifying, developing and using their potential capabilities and community resources to resolve social, health, emotional, behavioral and economic problems;

Learns to interview customers to obtain information needed to determine eligibility for social services;

Learns to assess case situations and make recommendations to supervisor regarding individualized plans of service;

Learns to provide limited counseling and crisis intervention services to customers;

Learns to establish and maintain personal contact with other social services agencies and community resources to facilitate the referral of individual customers;

Learns to check public records, such as birth records, for data and to verify information such as income, kinship and residence;

Learns to prepare and manage case records and reports concerning information secured and services rendered;

Learns to testify in legal proceedings regarding family service cases;

Learns to develop and implement a personalized training plan to maintain and upgrade knowledge and skills related to the delivery of direct services;

May learn to provide on-call coverage;

May learn to participate in the investigation of suspected child or adult abuse or neglect;

May learn to make recommendations for placement of children in foster and adoptive homes;

May learn to participate in the initial investigation of fatalities that result from suspected abuse or neglect;

Performs other related duties.

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying. 

Employees in this classification may be assigned duties that require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

1. Candidates for this classification must complete an approved training program and pass a competency test prior to permanent appointment to positions.

2. Employees in this classification are required to meet mandatory standards for continuing education as determined by the Department of Human Services. Employees who fail to obtain the required continuing education credits shall be subject to disciplinary action including demotion, suspension and dismissal.

3. Employees in this classification may be subject to on-call duty and may be required to provide telephone numbers where they can be reached.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date

Successful candidates will be ranked as Best Qualified and placed on the eligible (employment) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position.

It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS.

• Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
• Annual Leave - ten (10) days of accumulated annual leave per year.
• Sick Leave - fifteen (15) days of accumulated sick leave per year.  
• Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
• Holidays - State employees also celebrate at least twelve (12) holidays per year.  
• Pension - State employees earn credit towards a retirement pension.

Online applications are STRONGLY preferred.  If the online application process is not available, please send your paper application and supplemental questionnaire (if applicable) to: Department of Human Services, Examination Services Unit, Attention: Cynthia McMillian, 311 West Saratoga Street, First Floor, Baltimore, Maryland 21201. Or, email cynthia.mcmillian@maryland.gov: Voice 410-767-7554, toll-free: 1-800-332-6347.  

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov. 

Do not submit unsolicited documentation.

The paper application must be received by 5 PM on the closing date for the recruitment. Resumes will NOT be accepted in lieu of completing the application. 

TTY Users: call via Maryland Relay, 1-800-925-4434.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.

Bilingual applicants and  people with disabilities are encouraged to apply.

We thank our Veterans for their service to our country and encourage them to apply.