FAMILY SERVICES CASEWORKER II
|Department||Department of Human Services|
|Date Opened||4/10/2023 2:05:00 PM|
|Filing Deadline||11/29/2023 11:59:00 PM|
|Salary||$59,351.00 with growth potential up to $80,551.00/year|
|HR Analyst||Scott Waddel|
LOCATION OF POSITION
Main Purpose of Job
A Family Services Caseworker II is the full performance level of work in local departments of social services that provide direct social services to troubled individuals or families and are designed to sustain and improve the social, health, economic, behavioral and emotional functioning of customers. Employees in this classification do not supervise other positions.
Employees in this classification receive general supervision from a Licensed Social Worker. Employees in this classification may be required to work evenings and on weekends and may be assigned to provide on-call coverage. Work is performed in customer’s homes, schools, hospitals and other community settings. Employees may be required to deal with potentially hazardous situations.
Positions in this classification are evaluated by using the classification job evaluation methodology. The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of the class specification.
The Family Services Caseworker Trainee, Family Services Caseworker I and Family Services Caseworker II are differentiated on the basis of the degree of supervisory control exercised by the supervisor over the employees. The Family Services Caseworker Trainee learns to perform duties under close supervision. The Family Services Caseworker I performs duties under close supervision at times and under general supervision at other times depending on the complexity of the specific duty being performed.
Assists customers in identifying, developing and using their potential capabilities and community resources to resolve social, health, emotional, behavioral and economic problems;
Interviews customers to obtain information needed to determine eligibility for social services;
Assesses case situations to make recommendations to supervisor regarding individualized plans of service;
Provides limited counseling and crisis intervention services to customers regarding personal, economic and social problems;
Establishes and maintains personal contact with other social services agencies and community resources to facilitate the referral of individual customers;
Checks public records, such as birth records, for data and to verify information such as income, kinship and residence;
Prepares and manages case records and reports concerning information secured and services rendered;
Testifies in legal proceedings regarding family service cases;
Develops and implements a personalized training plan to maintain and upgrade knowledge and skills related to the delivery of direct services;
May testify in court as an expert witness;
May provide on-call coverage;
May participate in the investigation of suspected child or adult abuse or neglect;
May make recommendations to place children in foster and adoptive homes;
May participate in the initial investigation of fatalities that result from suspected abuse or neglect;
Performs other related duties.
Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.
LICENSES, REGISTRATIONS AND CERTIFICATIONS
1. Employees in this classification must complete an approved training program and pass a competency test prior to permanent appointment to positions.
2. Employees in this classification are required to meet mandatory standards for continuing education as determined by the Department of Human Services. Employees who fail to obtain the required continuing education credits shall be subject to disciplinary action including demotion, suspension and dismissal.
3. Employees in this classification may be subject to on-call duty and may be required to provide telephone numbers at where they can be reached.
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified on the eligible (employment) list for at least one year.
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.
The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 135, Baltimore, Maryland 21201.
All mailed documents must include the applicant's name and the job number and must be received by 5 P.M. on the closing date. All mailed documents must include the applicant's name and the job number and must be received by 5 P.M. on the closing date. Resumes will NOT be accepted in lieu of completing the application.
If additional information is required, the preferred method is to upload. If unable to upload, please email requested information only to email@example.com. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.
If you have any questions concerning the recruitment process for this position, please email Scott Waddel at firstname.lastname@example.org.
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.TTY Users: call via Maryland Relay