Skip to Main Content

FAMILY SERVICES CASEWORKER II

STATEWIDE RECRUITMENT

Recruitment #23-004509-0003

Go Back View Benefits

Introduction



The Maryland Department of Human Services (DHS) is the state’s primary social service provider, serving over one million Marylanders annually.  The Department, through its 24 local departments of social services, aggressively pursues opportunities to assist people in economic need, provide preventive services, and protect vulnerable children and adults in each of Maryland’s 23 counties and Baltimore City.  DHS works in every community in Maryland to positively impact the lives of Marylanders. 

This Statewide recruitment is being conducted to establish a list of eligible candidates to be used to fill current and future vacancies occurring in our Local Departments of Social Services throughout the State. 

All approved candidates will be placed on this list of eligible candidates in one Best-Qualified randomized scoring band for at least one year. Placement on this list is not a guarantee that you will be offered an interview for any given vacancy.  

Telework options may be available for this position. Telework is at the discretion of the hiring authority and can be discussed during the interview process. 

Please note: This statewide recruitment has been reposted to allow for additional application submissions. If you have already been approved for this recruitment, please do not reapply; your application remains under consideration.

GRADE

ASTD14

LOCATION OF POSITION

STATEWIDE  

Applicants should indicate on their applications all counties (or Baltimore City) where they are willing to accept employment for this classification. As positions become available, our Local Departments of Social Services will consider approved candidates from the eligible list.

Please note: We have a current Family Services Caseworker II vacancy at the 
CHARLES COUNTY DEPARTMENT OF SOCAL SERVICES, 
200 Kent Avenue, La Plata, Maryland 20646

Main Purpose of Job

A Family Services Caseworker II is the full performance level of work in local departments of social services that provide direct social services to troubled individuals or families and are designed to sustain and improve the social, health, economic, behavioral and emotional functioning of customers.  Employees in this classification do not supervise other positions.

Employees in this classification receive general supervision from a Licensed Social Worker.  Employees in this classification may be required to work evenings and on weekends and may be assigned to provide on-call coverage. Work is performed in customer’s homes, schools, hospitals and other community settings. Employees may be required to deal with potentially hazardous situations.

Positions in this classification are evaluated by using the classification job evaluation methodology.  The use of this method involves comparing the assigned duties and responsibilities of a position to the job criteria found in the Nature of Work and Examples of Work sections of the class specification.

The Family Services Caseworker Trainee, Family Services Caseworker I and Family Services Caseworker II are differentiated on the basis of the degree of supervisory control exercised by the supervisor over the employees.  The Family Services Caseworker Trainee learns to perform duties under close supervision.  The Family Services Caseworker I performs duties under close supervision at times and under general supervision at other times depending on the complexity of the specific duty being performed.  

POSITION DUTIES

Assists customers in identifying, developing and using their potential capabilities and community resources to resolve social, health, emotional, behavioral and economic problems;

Interviews customers to obtain information needed to determine eligibility for social services;

Assesses case situations to make recommendations to supervisor regarding individualized plans of service;

Provides limited counseling and crisis intervention services to customers regarding personal, economic and social problems;

Establishes and maintains personal contact with other social services agencies and community resources to facilitate the referral of individual customers;

Checks public records, such as birth records, for data and to verify information such as income, kinship and residence;

Prepares and manages case records and reports concerning information secured and services rendered;

Testifies in legal proceedings regarding family service cases;

Develops and implements a personalized training plan to maintain and upgrade knowledge and skills related to the delivery of direct services;

May testify in court as an expert witness;

May provide on-call coverage;

May participate in the investigation of suspected child or adult abuse or neglect;

May make recommendations to place children in foster and adoptive homes;

May participate in the initial investigation of fatalities that result from suspected abuse or neglect;

Performs other related duties.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying. 

Education:   A Bachelor’s degree from an accredited college or university in an appropriate behavioral science, such as: child development, sociology, social work, psychology, counseling, nursing, criminology, juvenile justice, human growth and development, human services, mental health or human resources management that includes at least 30 credit hours in human services or human development. 

Experience: Two years providing casework or community organizational services in a public or private social service agency.                                                                                                                                                                                                                                                                                                                 (PLEASE NOTE: Per the Note below, candidates may substitute the possession of a License as a Bachelor of Social Work from the Maryland State Board of Social Work Examiners for one year of the required experience.) 

Notes: 

1. Candidates may substitute the possession of a License as a Bachelor of Social Work from the Maryland State Board of Social Work Examiners for one year of the required experience. 

2. These requirements are established by the Social Services Administration by authority provided in Human Services Article, Title 4, Subtitle 301, Section (b) (1) of the Annotated Code of Maryland. The Department of Budget and Management, Office of Personnel Services and Benefits does not have the authority to accept substitutions or equivalents.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties that require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SPECIAL REQUIREMENTS

1. Employees in this classification must complete an approved training program and pass a competency test prior to permanent appointment to positions.

2. Employees in this classification are required to meet mandatory standards for continuing education as determined by the Department of Human Services. Employees who fail to obtain the required continuing education credits shall be subject to disciplinary action including demotion, suspension and dismissal.

3. Employees in this classification may be subject to on-call duty and may be required to provide telephone numbers at where they can be reached.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS.

  • Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
  • Annual Leave - ten (10) days of accumulated annual leave per year.
  • Sick Leave - fifteen (15) days of accumulated sick leave per year.  
  • Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
  • Holidays - State employees also celebrate at least twelve (12) holidays per year.  
  • Pension - State employees earn credit towards a retirement pension.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, Room 135, Baltimore, Maryland 21201. 

All mailed documents must include the applicant's name and the job number and must be received by 5 P.M. on the closing date. All mailed documents must include the applicant's name and the job number and must be received by 5 P.M. on the closing date. Resumes will NOT be accepted in lieu of completing the application.

If additional information is required, the preferred method is to upload.  If unable to upload, please email requested information only to scott.waddel@maryland.gov. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

If you have any questions concerning the recruitment process for this position, please email Scott Waddel at scott.waddel@maryland.gov.  

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov. 

TTY Users: call via Maryland Relay 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.



Powered by JobAps