Skip to Main Content

Employment Services Director


Recruitment #23-004921-0004


 "Together, we are building a stronger Maryland."

-  Governor Wes Moore

Do you want to lead a dynamic, innovative team? Join one of the State of Maryland’s largest agencies, the Maryland Department of Public Safety and Correctional Services (DPSCS)! When you work at DPSCS, it’s an opportunity to support and impact our large workforce, help ensure the public safety of Maryland’s residents and change the lives of returning citizens.


Visit our website to learn more about the work we do


The ideal candidate will have outstanding interpersonal and communication skills with previous experience managing and leading HR functions and teams.


This is a MANAGEMENT SERVICES position with the Department of Public Safety and Correctional Services. The incumbent serves at the pleasure of the appointing authority.




6776 Reisterstown Road

Baltimore, MD 21215


As the Employment Services Director, this position is responsible for providing managerial oversight to six regional employee operational support units and providing leadership for Department’s agency-wide program initiatives. The position manages all HR services, providing guidance and direction to DPSCS management, supervisors and employees. Responsibilities include, but are not limited to:


  • Managing the operational support units and the Center for Excellence
  • Overseeing the HR call center and onboarding procedures
  • Managing and developing orientation policies and procedures to include ensuring timely transactions relating to onboarding, benefits, leave, and payroll
  • Assisting appointing authorities and agency heads in the application of Federal, State, and Departmental laws, policies, and procedures relating to HR
  • Coordinating the bi-annual Performance Evaluation Program to ensure compliance with State guidelines
  • Providing guidance relating to employee counseling and discipline according to the Standards of Conduct
  • Managing special projects as determined by the Deputy Chief Human Resources Officer


Education: Possession of a bachelor's degree from an accredited college or university.

Experience: Six (6) years of professional HR experience involving two (2) or more of the following: recruitment and employment services, classification and compensation, employee relations, test development and validation, job analysis, job evaluation, salary administration, HR program evaluation or HR policy formulation. At least two (2) years must have been in an HR supervisory capacity.


1. Candidates may substitute the possession of a Master's degree from an accredited college or university for two (2) years of the required experience.


2. Professional HR management work in the areas of recruitment and selection, classification, salary administration, test development and validation or as a generalist may be substituted on a year-for-year basis for up to four (4) years of the required education. 


Preference may be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.


PHR/SHRM Certification


1. Specific educational and experience requirements are set by the agency based on the essential job functions assigned to the position.

2. Employees in this classification are required to obtain certification in State Personnel Management System policies and procedures and in the functionality of the Statewide Personnel System from the Office of Personnel Services and Benefits, Maryland Department of Budget and Management within six months from the time of appointment to the position.  Employees are also required to obtain recertification every six months thereafter. 


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be placed on the eligible (employment) list for at least one year.


As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.


  • Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date). 
  • Annual Leave - ten (10) days of accumulated annual leave per year. 
  • Sick Leave - fifteen (15) days of accumulated sick leave per year.  
  • Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child. 
  • Holidays - State employees also celebrate at least twelve (12) holidays per year.   
  • Pension - State employees earn credit towards a retirement pension.
  • Student Loan Forgiveness - Employees with the State of Maryland are eligible to participate in the Federal Public Service Loan Forgiveness Program
  • Free Mass Transit Benefit​ - Permanent State employees are entitled to use the Baltimore Light Rail, the Baltimore Metro Subway, the Baltimore Bus Service


Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to Paper application materials must be received in our office by the closing date for the recruitment.

If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload, please email the requested information to referencing the recruitment number in the subject line. Only additional materials that are requested will be accepted for this recruitment.

For other HR related questions, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment Division at 410-585-3999.

Ashley Lohr

If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at or 410-767-4850.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.

TTY  Users: call via Maryland Relay

Powered by JobAps