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TAX SEASON TEMPS- BRANCH OFFICE REPRESENTATIVE

Taxpayer Services Division

Recruitment #23-005361-0001

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Introduction


OPEN TO ALL QUALIFIED APPLICANTS

This is a position specific recruitment. The resulting certified eligible list may be used to staff several current and future vacancies for this position/function only.

GRADE

Branch Office Representative - $18.00/hour

LOCATION OF POSITION

This recruitment is open to individuals able to work in one of the following locations:

  • Annapolis
  • Elkton
  • Hagerstown
  • Wheaton

POSITION DUTIES

How would you like the opportunity work for The Comptroller of Maryland Branch Offices? If this is you, the Taxpayer Services Division of The Comptroller of Maryland is looking for highly motivated Branch Office Representatives to provide taxpayer service assistance to taxpayers and tax preparers.

Temporary positions can lead to more permanent opportunities. The Comptroller of Maryland offers an excellent benefit package and competitive wages for employees. Apply today!

The office schedule is Monday through Friday, 8:00AM-5:00PM.

PLEASE NOTE: Evening and weekend work may be required especially during peak times of the year.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

** For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://www.naces.org/members.html.

DESIRED OR PREFERRED QUALIFICATIONS

  • Customer service experience
  • Personal computer  experience
  • Software applications experience 
  • Fiscal clerical or clerical related work, or income tax preparation.

LIMITATIONS ON SELECTION

  • Telework is not available with this position. 

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to demonstrate that you meet the qualifications for this recruitment. Please indicate clearly any position-specific experience and ensure all education and experience sections are complete. Incomplete information may result in the disqualification of your application.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

*Resumes will not be accepted in lieu of a completed application.

EXAMINATION PROCESS

Only applicants who meet the minimum and selective qualifications for this recruitment will be considered for this opportunity. Approval of your application will be based on a review of your education, training and experience. It is essential that you submit complete and accurate information on your application in order to determine if you meet the qualifications as specified above. Due to the nature of this list, all qualified applicants are placed on an unranked list of candidates and will remain active on this list for at least one year.

Qualifying applicants are subject to an oral interview. Prior to appointment, the employee must successfully undergo a comprehensive background investigation including a review of criminal, MVA and tax records; and determination of legal authorization to work in the United States or under the United States Immigration Reform and Control Act of 1986. This background check is comprehensive and may involve fingerprinting. Upon initial appointment OR promotion to a position in the State Personnel Management System, an employee is required to serve an initial six- month probationary period. This probationary period may be extended an additional six months under certain circumstances at the discretion of the appointing authority.

FURTHER INSTRUCTIONS

Veterans

We thank our Veterans for their service to our country and encourage them to apply. If you are seeking veteran's preference, please submit a copy of your DD-214. 

Attachments 

The preferred method for submitting additional information is to upload it directly into your online account. Please remove references to the first 5 digits of your SSN and your DOB on all attachments by deleting, redacting or blacking that information out with a marker. Any attachments necessary to demonstrate the minimum qualifications were met must be submitted by the filing deadline. 

Faxes/Email 

The online application process is STRONGLY preferred. If you choose fax or email as the option to submit your application and/or required additional information, you must include the following information on each page you submit: 

  1. First and Last Name
  2. Recruitment Number (located at the top of the bulletin)
  3. The last 4 digits of your SS# 

Fax: 410-974-5249 – This fax number is for Comptroller of Maryland recruitment efforts only.

Email: cfeldkamp@marylandtaxes.gov 

For Further Questions 

If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. 

If you have questions about this particular recruitment, please contact the Comptroller of MD, Office of Human Resources at cfeldkamp@marylandtaxes.gov. 

Appropriate accommodations for individuals with disabilities are available upon request by calling: (410) 260-7695 or MD TTY Relay Service 1-800-735-2258. 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants are encouraged to apply.



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