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SENIOR EEO COMPLIANCE OFFICER

ADMINISTRATIVE PROGRAM MANAGER III

Recruitment #23-005474-0010

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Introduction

GRADE

21

LOCATION OF POSITION

MDH, Office of Equal Opportunity Programs, Baltimore, MD

Main Purpose of Job

This position functions as the Senior EEO Compliance Officer, OEOP and oversees all functions of the program in the absence of the Executive Director. This position is the designated point of contact for MDH employees, applicants, constituents participating in MDH programs and services, local Maryland Health Departments, and Maryland Boards and Commissions as it relates to discrimination in healthcare services. 

Job duties include:

  • Assists and leads compliance reviews, alongside the Executive Director/Fair Practices Officer, with technical assistance and other related activities is responsible for ensuring that MDH, and its components, as well as thousands of MDH licensed health care providers participating in one or more Federally assisted programs (i.e. Medical Assistance, Grants, etc.) comply with several Federal Civil Rights Regulations e.g., Title VI and VII of the Civil Rights Act of 1964, Title II (subtitle A) of the Americans with Disabilities Act., Sections 504 and 508 of the Rehabilitation Act of 1973, The Age Discrimination in Employment Act of 1975. 
  • Act as MDH’s Limited English Proficiency Program Coordinator, working with MDH managers and programs to assist them in establishing and maintaining procedures for providing services to individuals who are Limited English Proficient to ensure compliance with the Annotated Code of Maryland State Government Article § 10-1101 – 10-1104 and the U.S. Department of Health and Human Services- Office of Civil Rights Limited English Proficiency Guidelines. 
  • Assists the Executive Director/Fair Practices Officer with Section 1557 of the Patient Protection and Affordable Care Act ensuring compliance and addresses inquiries and grievances filed alleging failure on the behalf of MDH to provide assistive technology, meaningful language access and/or other types of discrimination occurred in the delivery of services by a health program. 
  • Assists the Executive Director/Fair Practices Officer with ADAAA reasonable accommodations, working with departmental personnel and managerial staff to ensure the Department’s compliance with the Americans with Disabilities Act and the State of Maryland’s Disability Law. 
  • Assists the Executive Director/Fair Practices Officer with HB1120 functions, a function established in 2020 and exclusive to the Maryland Department of Health, pursuant to Health General Articles §2-106 and §2-1001 – §2-1004. HB1120 ensures all MDH units provide affordable health care throughout the State to all regardless of race, color, religion, sex, age, national origin, marital status, sexual orientation, gender identity, or disability; and prohibit discrimination with respect to the provision of health care by any person, in order to protect and ensure the peace, health, safety, prosperity, and general welfare of all. The Secretary and/or a designee, OEOP Executive Director/Fair Practices Officer/HB1120 Coordinator, has exclusive jurisdiction to enforce by administrative action the laws of the State as provided for under this article and the Health Occupations Article. 
  • Assist in the investigation of claims of discrimination against any health care businesses and triage complaints against licensees for referral to MD State Boards and Commissions, Office of Healthcare Quality Maryland Commission on Civil Rights and/or US Department of Health and Human Services Office of Civil Rights, throughout the State of Maryland. 
  • Assists Executive Director/ADAAA Coordinator with COVID related reasonable accommodations at COVID testing and vaccination sites throughout the state of Maryland, as it relates to COVID activities and accommodations. Functions may include reviewing and approving/denying medical reasonable accommodation requests for vaccine exemption, for employees and applicants for employment, ensuring every testing and vaccination site is accessible and remains accessible. 
  • Reviews, interprets and provides significant input into the development of guidance for internal and external contacts, including but not limited to employees, partners, contractors, and the public. 
  • Acts as Respondent Representative to the state and federal agencies for request for information related to MDH’s response to the COVID pandemic and general equal access complaints of discrimination filed against the department. 
  • Serves as MDH’s Equal Employment Opportunity (EEO) Officer and assist the unit in the investigations of all EEO related complaints (discrimination, sexual harassment, fair practices…), as needed.

MINIMUM QUALIFICATIONS

Qualified candidates must possess a bachelor's degree from an accredited college or university and at least 6 years of professional health or human services experience, with at least 3 years of supervisory or managerial experience.

A Master's degree will substitute for one year of the general experience. A Doctorate will substitute for two years of the general experience. Additional experience will substitute one a year-for-year basis for the college degree.

DESIRED OR PREFERRED QUALIFICATIONS

Preferred candidates should possess the following:

  • Knowledge of and experience with the following:  Americans with Disabilities Act Amendment Act, Limited English Proficiency, Section 508 of the Rehabilitation Act, Section 1557 of the Affordable Care Act, HB 1120: Health Care Providers – Discrimination in Provision of Services 
  • Experience programming, reviewing, approving/denying medical reasonable accommodations
  • Experience developing and maintaining COVID-19 related accommodation materials, processes, and procedures;
  • Experience responding to complaints of disability discrimination
  • Experience liaising with MDH Attorney General's Office, Office of Human Resources, Inspector General's Office, U.S. Department of Justice, Maryland Commission on Civil Rights, U.S. Equal Employment Opportunity Commission, U.S. Department of Health and Human Services-Office of Civil Rights, disability rights advocate groups, constituents and other internal and external entities.

SELECTION PROCESS

This is a Management Service position, and serves at the pleasure of the Appointing Authority.  A resume must accompany your application.

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

The Maryland Department of Health offers the following benefits:

  • Meaningful Work
  • Excellent Health Benefits Package, including Medical, Vision, Prescription and Dental
  • Flexible Spending Accounts (Reduced Child and Health Care)
  • Generous Leave Benefits (6 Personal Days, 12 Regular Holidays, Annual Leave, 15 Sick Days)
  • Retirement
  • Paid Parental Leave 
  • Flexible Work Schedules (where applicable)
  • Free Mass Transit (Baltimore metro area)

For a full list of the benefits of working for the State of Maryland, please click the link below:

 

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. 

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.




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