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Contracts and Performance Monitoring


Recruitment #23-005477-0045


When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. 

We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we achieve Governor Wes Moore’s pledge to leave no one behind.

This is a Management Service position that serves at the pleasure of the Appointing Authority.




Department of Human Services
Social Services Administration
Contracts and Performance Monitoring Unit
311 W. Saratoga Street 
Baltimore, MD 21201

Main Purpose of Job

The purpose of this position is to provide contract management support to SSA by overseeing the preparation, negotiation, execution, and ongoing maintenance and monitoring of the department’s purchase of care provider contracts (residential child care and child placement agency) as well as numerous other Exempt, Out of State, Youth and Adult Developmental Disabilities service contracts which have a combined value of approximately $970 million dollars. This also includes supervising the day-to-day operations of nine (9) employees assigned to the Contracts and Performance Monitoring Unit.


  • Plans, coordinates, supervises and evaluates the work of the Contracts and Performance Monitoring Unit including two (2) supervisors, six (6) professional staff and one (1) administrative assistant assigned to the unit. Reviews and approves staff work products, assuring that work products are accurate, timely and complete.
  • Establishes and implements written standard operating procedures which guide the contracts processing and monitoring functions of the SSA Administration for all In-State and Out of State Contracts.
  • Oversees and coordinates with other SSA Program Managers and staff about the timely processing of service contracts. 
  • Oversees and participates in the development of Request for Proposals for placement and other resources needed for service delivery for all SSA Programs.
  • Maintains current database(s) of all Administration contracts that include information on contract status and budgets. 
  • Serves as Agency Voting Representative on the State’s Interagency Rates Committee.
  • Work collaboratively as needed with multiple internal and external DHS departments such as OLM, Call Center, Child Welfare, LDSS, and MDTHINK to ensure interconnectivity of system functions across all Departments.
  • Represents the agency on various committees, provides leadership and creative problem-solving of contracting issues, and facilitates a departmental operational team approach to addressing cross-cutting contract issues.


Education:   A bachelor's degree from an accredited college or university in Business, Business Administration, Program Administration or a similar closely-related major.

Experience:   Two years of experience with establishing   contracts in state or federal government, adhering to procurement policies and procedures, and monitoring contracts, including reviewing and processing invoices, and overseeing expenditures. 


Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Two or more years of supervisory experience. 
Two years of experience preparing and/or overseeing a budget in a government agency.
One year of experience with Financial Management Information System (FMIS) or other accounting system of record software application.
One year of the required experience must have involved using a child welfare management system of record, such as the Child, Juvenile, and Adult Management System (CJAMS).


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  It is important that you report all related education and experience that is relevant to this recruitment qualifications. We will not consider information submitted after this date.  Successful candidates will be placed on the employment (eligible) list.  The resulting list may be used for future vacancies with this agency or other state agencies.


As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS:   STATE OF MARYLAND BENEFITS

·       Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).

·       Annual Leave - ten (10) days of accumulated annual leave per year.

·       Sick Leave - fifteen (15) days of accumulated sick leave per year.  

·       Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.

·       Holidays - State employees also celebrate at least twelve (12) holidays per year.  

·       Pension - State employees earn credit towards a retirement pension.

·       Positions may be eligible for telework.


The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplement questionnaire to: Attention: Heather Braddy, Department of Human Services, Recruitment Services Unit, 311 W. Saratoga Street, Room 141 Baltimore, Maryland 21201. 

All mailed documents must include the applicant's name and the job number and must be received by 5 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application. 

If additional information is required, the preferred method is to upload. If unable to upload, please email requested information only to Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time. 

If you have any questions concerning this recruitment process for this position, please contact 410-767-7855. 

TTY Users: call via Maryland Relay.
If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.

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