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Social Worker Manager-Client Service

Recruitment #23-005478-0016


If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today!

The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.

As a member of the DPSCS team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union.




1 Rolling Cross Road, 1st Floor
Catonsville, Maryland 21228

Main Purpose of Job

This position provides oversight and direction to the Client Services Unit in the Division of Parole and Probation in managing social work activities of assigned regions, coordinating thorough evaluations of individuals under supervision with the Division of Parole and Probation (DPP) who have high risk and high needs, to ascertain needed services. This position is also responsible for staff training and student internship programs; supervision data collecting and reporting and evaluation/quality assurance of evaluations of DPP clients.


 Program planning and Implementation

· Guide and Assist the Client Services Unit to ensure all clients needing thorough assessment receive one.

· Adjust staffing assignments based on jurisdictional needs

· Coordinate staff training and monitors Student Intern Program

· Provide other duties as necessary to assist the Deputy Director

Data Collection and Reporting

· Monthly Reports on number of assessments completed and number of referrals made. 

· Quarterly Reports on outcomes of services provided

 Professional and Program Consultations

· Advises DPP Leadership Team at monthly team meetings on the status of the client service’s unit 

· Coordinates with the Director of Social Work for Reentry Services

· Works with Community Partners to monitor appropriate Services

Professional Development and Training

· Identify training needs

· Coordinate FTO program throughout DPP

· Assist with provision of training for DPP Social Workers

· Provide student intern training for students assigned to DPP


Evaluation and other Quality Assurance

· Visit each assigned office review intake stats and risk needs level on a designated basis to examine, evaluate and consult on all aspects of the Social Work Program

· Coordinate and conduct annual quality assurance audits for all regions


· Recommend personnel actions such as promotions, discipline, termination

· Prepare job descriptions, budgetary justifications, employee evaluations and documents for grant programs

· Supervises professional and paraprofessional in DPP and completes PEP’s

Professional, Legal and Ethical Compliance

· Ensures that all relevant laws, regulations and standards are adhered to

· Provides or facilitates training on professional, legal and ethical development

· Ensures valid licensure for all staff where required


Education: Determined by the Maryland State Board of Social Work Examiners under the licensing requirements for Social Workers.

Experience: Six years of experience providing clinical and therapeutic services through the application of the principles, methods and procedures of professional social work to clients requiring rehabilitative counseling or forensic social work services, including eighteen months of experience completing assessments, formulating diagnostic impressions, treating mental disorders and other conditions or providing psychotherapy as a certified social worker-clinical and two years of experience supervising lower level social workers providing clinical and therapeutic social work to clients.


1. A Doctoral degree in social work from an accredited college or university may be substituted for up to one year of experience.

2. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Social Work classifications or Social Work specialty codes in the Social Science, Psychology or Welfare fields of work on a year-for-year basis for the required experience.


1. Employees are required to be licensed as a certified social worker-clinical by the Maryland State Board of Social Work Examiners for eighteen months prior to appointment to social work supervisor positions in State service (COMAR) effective July 1, 2004).

2. Employees in this classification may be assigned duties which require the operation of an automobile. Employees assigned such duties will be required to possess an appropriate operator’s license valid in the State of Maryland.


1. Employees are required to meet mandatory standards for continuing education as determined by the hiring department. Employees who fail to obtain the required continuing education credits shall be subject to disciplinary action including demotion, suspension and dismissal.

2. Employees must complete an approved training program in group counseling techniques.

3. Employees may be required to complete the Level I Counseling course of the Maryland AIDS Professional Education Center.

4. Employees are required to qualify for and successfully complete the Entry Level Training Academy operated by the Police and Correctional Services Training Commissions.

5. Employees are required to complete the Correctional First Line Supervisor Training within one year of appointment.


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be placed on the eligible (employment) list for at least one year.


The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.



Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to or faxed to 410-484-5928. Paper application materials must be received in our office by the closing date for the recruitment.

If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload,
please email the requested information to referencing the recruitment number in the subject line, or fax to 410-484-5928 (providing a cover sheet with your contact information,
recruitment name, recruitment number and the number of pages faxed). Only additional materials that are requested will be accepted for this recruitment.

For questions regarding this recruitment, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment Division at 410-585-3999.

Thomasine Johnson ( 443-326-5570 

If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at <> or

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.

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