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CRISIS SYSTEM DEPUTY DIRECTOR

PROGRAM MANAGER SENIOR II

Recruitment #23-005483-0018

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Introduction

GRADE

24

LOCATION OF POSITION

MDH, Behavioral Health Administration, Crisis Services
55 Wade Avenue, Catonsville

Main Purpose of Job

This senior level management position serves as Deputy Director of Maryland’s Behavioral Health Crisis System within the Behavioral Health Administration. A robust system of accessible and effective crisis services is critical to the mission of Maryland’s Behavioral Health Administration. The current system is a set of loosely connected and insufficient activities.  This position will transform the existing structure to fulfill this goal.

The Deputy Director of the Maryland Crisis System is responsible for providing managerial oversight and supervision to a team of professional staff overseeing mental health and substance disorder related crisis services and a variety of specialized programs and services funded through Medicaid fee-for-service funding and federal and state grants.

The Deputy Director of the Maryland Crisis System will be responsible, under the guidance of the Director, for implementation of the recommendations made by BHA, the Mental and Behavioral Health Commission’s Crisis Services Subcommittee and other informants to establish a comprehensive crisis response system, including key service components: crisis stabilization centers, mobile crisis and response stabilization, and integration with crisis hotline services. Development and implementation of the system encompasses development of and response to legislative proposals, new regulations, process and outcome measures for service components, standards of care to include evidence-based practices, coordination with training and workforce development activities, coordination with allied systems of care, and ongoing evaluation of emerging needs and gaps.

The Deputy Director of the Maryland Crisis System will participate in statewide and system-level collaboration across governmental and private agencies, MDH administrations, BHA divisions, with local behavioral health authorities (LBHAs), core service agencies (CSAs), local addiction authorities (LAAs) and other State and local stakeholders to effectively utilize project resources made available to address the ongoing behavioral health needs related crisis services.

The Deputy Director is responsible for fiscal and administrative management, oversight of the implementation of federal crisis system grants, and oversight of ongoing activities of multiple projects to include submitting federally and State required reports and documentation, overseeing the completion of all grant deliverables, monitoring and reporting on vendors and sub-vendors adherence with required performance measures, and responding to complaints or concerns related to multiple projects. The estimated amount of grant funding overseen by this position is $150 million.

The Deputy Director directly supervises five managers, each with subordinate staff.

MINIMUM QUALIFICATIONS

Qualified candidates must possess a Bachelor's degree from an accredited college or university and six years of health or human services administrative or professional experience, including at least three years of experience at a supervisory or managerial level.

A master's degree will substitute for one year of the general experience. A Doctorate will substitute for two years of the general experience. Additional experience will substitute one a year-for-year basis for the college degree.

DESIRED OR PREFERRED QUALIFICATIONS

Preferred candidates should possess the following:

  • Demonstrated commitment to person-centered, whole person, trauma-responsive care and health equity
  • Experience using crisis services or supporting someone who has used them 
  • Demonstrated extensive supervisory and personnel management experience, including creating a positive culture; leading teams in the development and implementation of individual and team goals; working with human resources on recruitment and retention; and conducting performance reviews
  • Demonstrated experience collaborating and communicating across systems, both internally and with external organizations
  • Demonstrated experience managing projects and budgets through design, implementation, and evaluation, including to ensure compliance with federal programmatic and fiscal requirements
  • Strong project management and time management skills  
  • Experience working to advance acute and behavioral health care (also referred to as crisis services), such as through working at a local behavioral health authority/core service entity or for a provider 
  • Knowledge of promising practices in transforming urgent and acute behavioral health care

SELECTION PROCESS

This is a Management Service position, and serves at the pleasure of the Appointing Authority.  A resume must accompany your application.

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. 

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.




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