Director of Employer Services
PROGRAM MANAGER SENIOR II
Recruitment #23-005483-0049
Department | LABOR - Family and Medical Leave Insurance |
---|---|
Date Opened | 2/5/2024 2:15:00 PM |
Filing Deadline | 2/19/2024 5:00:00 PM |
Salary | $115,601 - $134,626/ with potential growth up to $154,319 year |
Employment Type |
Full-Time
|
HR Analyst | Tiffany Lott-Mallard |
Work Location |
Baltimore City
|
Telework Eligible | Yes |
Introduction
The Division of Family and Medical Leave Insurance (FAMLI) is hiring a Director of Employer Services to join our mission of making sure Maryland workers get paid when they need time to care for themselves and their families.
GRADE
LOCATION OF POSITION
Main Purpose of Job
The Director of Employer Services is the senior leader of
the Employer Services Directorate in MDOL’s FAMLI Division. The Employer
Services Directorate facilitates, administers, and enforces employer compliance
with the FAMLI program, and is responsible for the quarterly collection of
contribution payments and data from the 180,000+
Maryland employers covered by FAMLI. The Director sets and executes the
organizational strategy for the Employer Services Directorate, and is
responsible for the management, operations, administration, planning,
resourcing, and oversight of the Directorate, as well as for its organizational
design and performance.
POSITION DUTIES
Duties of this position include but are not limited to:
·
Develops—in
collaboration with FAMLI’s Digital Services, Policy,
and Financial Services Directorates —and oversees the operational procedures,
policies, and technical tools needed to collect quarterly contribution payments
and data from employers.
·
Plans, directs, and
administers all aspects of the Employer Services Directorate.
·
Oversees and manages
the personnel and financial resources of the Directorate.
·
Develops, implements,
and manages short and long-range plans for Employer Services Directorate
operations and resources.
·
Plans, coordinates,
supervises, and evaluates the work of subordinate employees.
·
Prescribes and
oversees development and training of Directorate staff.
·
Establishes overall
Directorate goals, standards, and controls to meet FAMLI objectives and
oversees their achievement.
·
Establishes overall
policies and procedures for the Directorate, oversees their implementation,
evaluates their effectiveness, and approves major revisions.
·
Determines
organizational structure and staffing needs of the Employer Services
Directorate.
·
Oversees hiring,
onboarding, and training of Employer Services Directorate staff.
MINIMUM QUALIFICATIONS
DESIRED OR PREFERRED QUALIFICATIONS
Desired or Preferred Qualifications
● Master’s degree in public administration, Business Administration, Public Policy, or other relevant field
Selection Plan
SPECIAL REQUIREMENTS
SELECTION PROCESS
All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered. Applications that meet minimum and/or selective qualifications will be referred to the hiring unit for interview selection. Units will select those candidates most closely demonstrating the qualifications for interview.
EXAMINATION PROCESS
The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application.
BENEFITS
This is a full-time, permanent position and eligible for full State benefits, which include:
To learn more, please click this link:
FURTHER INSTRUCTIONS
U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status.
If you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.
PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION
Completed applications, required documentation, and any required addendums may be mailed to:
MDOL Office of Administration
Attn: Tiffany Lott-Mallard 23-005483-0049
1100 N. Eutaw Street, Rm. 101
Baltimore, MD 21201
The MD State Application Form can be found online
Please contact Tiffany.Lott-Mallard1@maryland.gov or 410-767-2096 for additional information concerning this recruitment. Online applications are strongly preferred. A resume and cover letter are strongly encouraged for this position. Please upload one Word or PDF file that includes your combined cover letter and resume using the “Transcript” upload function, or via the JobAps “Other” tab."
Maryland Department of Labor, is an equal opportunity employer. It is the policy of DOL that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.