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Chief Information Officer, Exec Aide XI

Office of the Comptroller

Recruitment #23-009656-0001

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Introduction

OPEN TO ALL QUALIFIED APPLICANTS

THIS IS A SPECIAL APPOINTMENT POSITION. THE INCUMBENT WILL SERVE AT THE PLEASURE OF THE APPOINTING AUTHORITY.

GRADE

EPP 0008

LOCATION OF POSITION

Annapolis, Maryland

Main Purpose of Job

For the first time in generations, all Constitutional officers in Maryland are new. The Comptroller is seeking a leader to join her team and to build a team to chart a new era in technology for one of the state's most important agencies. This independent agency is responsible for all revenue collection, accounting, procurement regulations, contract approvals, field enforcement, compliance and more! This is an amazing opportunity to do big things for state government, work directly with the Comptroller and her Chief of Staff, and craft and implement a strategy for the next generation of the Comptroller's office.

The Chief Information Officer (CIO) will be a senior executive focused on the Office of the Comptroller’s (OOC) technical opportunities and will be responsible for providing strong leadership and direction for the Information Technology Division. The CIO will direct and manage technology and security strategic plans, policies, and programs and be responsible for overseeing the IT department, staff, and infrastructure to support everyday operations while working with other division leaders to align technology priorities with agency goals. The CIO will provide leadership and guidance in critical areas of technology administration, including budgeting, recruiting, development, policy formation, technology evaluation, contractor management, system development, and administration of innovative solutions.

The CIO will examine the short- and long-term needs of the OOC and the Annapolis Data Center and will make recommendations to the Comptroller and Chief of Staff about how to best make investments designed to help the office and the state reach its objectives, including migrating away from the existing mainframe infrastructure. The CIO will be actively involved in managing the COMPASS project. The CIO will report to the Chief of Staff and Comptroller.

The CIO must be an experienced, customer-oriented executive able to support the Comptroller’s vision for modernizing and transforming the 1,100-person organization’s technology infrastructure and improving both internal and external facing systems.

POSITION DUTIES

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

  • Builds an IT Team. Supervises the Chief Information Security Officer and the Information Technology Division and ensures the security of the network including access to applications and data, data lines and equipment
  • Directs and manages the day-to-day operations of the Information Technology Division
  • Provides strategic leadership and guidance at the executive level in technology service operations
  • Works with a CompSTAT director to set up new data systems for use by public officials and the general public
  • Leads the execution of technology strategies to improve customer engagement and optimize operations to support OOC’s mission
  • Works with executive leadership team, Deputy Comptrollers, Director of Government Affairs and others to advance the Comptroller’s technology priorities to optimize operations, increase data security, improve user experience and provide open data
  • Leads the overall information technology strategic planning to achieve business goals by prioritizing information technology initiatives and coordinating the evaluation, deployment, and management of current and future technology projects
  • Represents the OOC on technology planning and operations task forces and committees
  • Responsible for overseeing the Annapolis Data Center
  • Comptroller’s lead for the COMPASS project, a new tax processing system replacing the agency's State of Maryland Tax (SMART) system
  • Develops operating policies and procedures for the safe and efficient use of information technology
  • Continually evaluates the performance and operation of IT functions and recommends improvements and efficiencies
  • Develops, tracks, and controls the development of annual operating budget for technology purchasing, staffing and operations
  • Reviews and approves major vendor, consultant and service contracts for information
  • technology resources and equipment
  • Oversees the procurement or design/development as well as implementation of new applications, systems, and enhancements to existing software packages
  • Implements, reviews and tests back-up and disaster recovery plans
  • Maintains an excellent working knowledge of current technology, industry trends and emerging developments including cybersecurity best practices and protocols
  • Provides leadership in evaluating complex technology strategies and developing strategic approaches that maximize resources while achieving the best results
  • Identifies information technology issues and opportunities, analyzes problems and alternatives and develops sound conclusions and recommendations

MINIMUM QUALIFICATIONS

Education: Bachelor's degree from an accredited college or university in Information Technology, Computer Science, Management Information Systems, or other information technology related fields

Experience: At least 10 years of job-related experience (see desired qualifications below) and experience in a supervisory, managerial or consultative capacity with programmatic and administrative responsibility

** For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://www.naces.org/members.html.

DESIRED OR PREFERRED QUALIFICATIONS

  • Masters’ level industry education and/or certifications i.e., CISSP, CISM, CISA, CSM, SAFe, PMP, or Project+ preferred or equivalent experience and training that provides the required knowledge, skills, and abilities to perform the duties of the position
  • Experience in organizational development, recruiting, building, and managing a team. Must have the ability to collaborate, influence and lead changes across the department and agencies.
  • Experience in developing strategic plans, establishing departmental and individual team member goals, identifying potential problems and solutions and preparing contingency plans to mitigate damages when issues arise
  • Knowledge of mainframe, CICs, self-hosted data center, cloud services, DevOps, hybrid SQL and no-SQL data stores and distributed systems
  • Experience with Agile principles
  • Experience with major migrations
  • Experience with the Cloud. Must have understand and be able to make recommendations on options in managing technology, whether that is keeping the lights on or tackling new business challenges.
  • Knowledge and experience with security and process related frameworks like ISO 27001, SOC2, COBIT, ITIL, PCI etc.
  • Knowledge and understanding of best industry practices for network security, secure remote network accessibility and data security
  • Ability to work with vendors and third-party resources to best accomplish the goals of the office
  • Strong communications skills to effectively communicate IT-related information to executive leadership team and other stakeholders
  • Ability to lead teams of technical staff, work collaboratively and be part of a team
  • Capacity to manage multiple projects in multiple disciplines and meet deadlines

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to demonstrate that you meet the qualifications for this recruitment. Please indicate clearly any position-specific experience and ensure all education and experience sections are complete. Incomplete information may result in the disqualification of your application.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

*Resumes will not be accepted in lieu of a completed application.

EXAMINATION PROCESS

Only applicants who meet the minimum and selective qualifications for this recruitment will be considered for this opportunity. Approval of your application will be based on a review of your education, training and experience. It is essential that you submit complete and accurate information on your application in order to determine if you meet the qualifications as specified above. Due to the nature of this list, all qualified applicants are placed on an unranked list of candidates and will remain active on this list for at least one year.

Qualifying applicants are subject to an oral interview. Prior to appointment, the employee must successfully undergo a comprehensive background investigation including a review of criminal, MVA and tax records; and determination of legal authorization to work in the United States or under the United States Immigration Reform and Control Act of 1986. This background check is comprehensive and may involve fingerprinting. Upon initial appointment OR promotion to a position in the State Personnel Management System, an employee is required to serve an initial six- month probationary period. This probationary period may be extended an additional six months under certain circumstances at the discretion of the appointing authority.

BENEFITS

FURTHER INSTRUCTIONS

Veterans

We thank our Veterans for their service to our country and encourage them to apply. If you are seeking veteran's preference, please submit a copy of your DD-214.

Attachments

The preferred method for submitting additional information is to upload it directly into your online account. Please remove references to the first 5 digits of your SSN and your DOB on all attachments by deleting, redacting or blacking that information out with a marker. Any attachments necessary to demonstrate the minimum qualifications were met must be submitted by the filing deadline.

Faxes/Email

The online application process is STRONGLY preferred. If you choose fax or email as the option to submit your application and/or required additional information, you must include the following information on each page you submit:

  1. First and Last Name
  2. Recruitment Number (located at the top of the bulletin)
  3. The last four digits of your SS#

Fax: 410-974-5249 – This fax number is for Comptroller of Maryland recruitment efforts only.

Email: dbrown@marylandtaxes.gov

For Further Questions 

If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov.

If you have questions about this particular recruitment, please contact the Comptroller of MD, Office of Human Resources at dbrown@marylandtaxes.gov

Appropriate accommodations for individuals with disabilities are available upon request by calling: (410) 260-7695 or MD TTY Relay Service 1-800-735-2258.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants and people with disabilities are encouraged to apply.




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