Skip to Main Content

Manager Online Learning

Webmaster Supervisor

Recruitment #24-000389-0001

Go Back View Benefits

Introduction


When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than one million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. 

We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.  

 

GRADE

19

Main Purpose of Job

The Online Learning Manager is responsible for managing and enhancing the online learning programming of the Department of Human Services Learning Office. They provide strategic recommendations and guidance on online learning best practices to the Chief Learning Officer (CLO), Deputy Chief Learning Officer (DCLO), and other stakeholders. Additionally, they oversee the design and updates of online courses, collaborating with subject matter experts to ensure accuracy and relevance. The Online Learning Manager also offers expert consultation in needs assessment, design, delivery, and evaluation of online training programs to uphold the Department's commitment to high-quality training initiatives. They monitor 508 compliance for all training materials posted on 'The HUB' and serve as a backup Administrator for the platform, contributing to its effective maintenance and implementation.

POSITION DUTIES

  • Manages and is accountable for the online learning programming of the Department of Human Services Learning Office.
  • Oversees the design and update of online courses utilizing Articulate, HTML/JavaScript, and Adobe Captivate.
  • Provides consultation to others in the areas of needs assessment, design, delivery, and evaluation of online training programs to ensure the provision of high-quality online training programs within the Department.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Experience: Three years and six months of experience, two years of experience in web page design, development and programming and an additional eighteen months of experience using software which converts other documents into web pages; or using web page developmental software; or writing HTML code; or converting data from project specifications by preparing program code using computer programming languages; or evaluating, implementing and maintaining computer hardware and software; or operating, manipulating, and controlling computer systems.

Notes:

1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and completion of an approved certification program for Web Professionals sufficient to provide the necessary skills to build and manage an organization’s web site and to coordinate with inside and outside resources to accomplish that organization’s web goals for the additional eighteen months of the required experience.

2. Candidates may substitute additional experience in web page design, development and programming on a year-for-year basis for a high school education.

3. Candidates may substitute the possession of an Associate of Arts from an accredited college or university in Web Development, Computer Information Technology, Management Information Systems or other information technology related field to include course work in web page design, development and programming and two years of experience in web page design, development and programming for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Cyber and Information Systems classifications or Cyber and Information Systems specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

One year of experience with web design using Hypertext Markup Language (HTML) code.

One year experience with training and development.

One year of experience utilizing adult learning principles or instructional design methodologies.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties that require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS.

  • Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
  • Annual Leave - ten (10) days of accumulated annual leave per year.
  • Sick Leave - fifteen (15) days of accumulated sick leave per year.  
  • Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
  • Holidays - State employees also celebrate at least twelve (12) holidays per year.  
  • Pension - State employees earn credit towards a retirement pension.
  • Positions may be eligible for telework.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 311 W. Saratoga Street, First Floor, Baltimore, Maryland 21201, or email trelia.gunter@maryland.gov. 


All mailed documents must include the applicant's name and the job number and must be received by 5 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application. 

 

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov. 

Do not submit unsolicited documentation.

TTY Users: call via Maryland Relay

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual applicants are encouraged to apply.

 

We thank our Veterans for their service to our country and encourage them to apply.




Powered by JobAps