IT PRODUCTION CONTROL SPECIALIST SUPERVISOR

• Supervise the Central Distribution Center to ensure that the appropriate system output is produced, processed, and distributed in a timely fashion. 
• Maintain communications with the Office of Technology o Human Services Production Control Unit, the MDTHINK Team, Cannon, Family Investment Administration, Social Services Administration, Child Support Administration, and Budget & Finance to insure efficient and seamless operations. 
• Maintain accurate inventories and provide or security of all data processing forms, supplies and negotiable documents, such as confidential reports. Provide for the maintenance of existing center equipment as well as plan for, recommend and initiate the procurement of new equipment.

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years of experience scheduling or setting up information technology jobs for production, controlling data input and output or maintaining a tape library for multipurpose, multi-tasking computers.

Notes:

1. Candidates may substitute experience operating computer equipment for the purpose of data entry, word processing or maintaining information or performing clerical work involving reconciliation of data on a year-for-year basis for the required education.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Computer Clerk and Assistant classifications or Computer Clerk and Assistant specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience.

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

One year of supervisory experience.

One year of experience using industrial Production equipment/software, High Speed Printers, Mail Sorters, UPS Shipping Equipment or similar high functioning distribution machinery.

One year of customer service experience in a Distribution Production setting.

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Department of Human Services, Examination Services Unit, 25 S. Charles Street, Baltimore, Maryland 21201, or email trelia.gunter@maryland.gov 

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov. 

Do not submit unsolicited documentation.

TTY Users: call via Maryland Relay

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual applicants are encouraged to apply. 

We thank our Veterans for their service to our country and encourage them to apply.