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FAMILY SUPPORT WORKER LEAD

STATEWIDE

Recruitment #24-000503-0001

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Introduction


 
When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.
 
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind.

If you have previously applied and been approved for this recruitment (24-000503-0001), please do not reapply; your application remains under consideration.

GRADE

ASTD10

LOCATION OF POSITION

STATEWIDE

This Statewide recruitment has been opened to establish a list of eligible candidates to be used to fill current and future vacancies occurring in our Local Departments of Social Services throughout the State. 

Please indicate the counties in which you are willing to accept employment on your application.

Main Purpose of Job

A Family Support Worker Lead is the lead level of work providing in-home support services that enable individuals to maintain their independence and well-being, assist in preserving the family structure, promote a functional home environment and teach clients to make use of available community resources.   Employees in this classification function as members of treatment or service teams and visit clients’ homes to identify needs and provide in-home assistance in activities associated with daily living, personal care, care giving or parenting.

POSITION DUTIES

Assigns and reviews the work of lower level Family Support Workers who provide in-home support services that enable individuals to maintain their independence and well being, assist in preserving the family structure, promote a functional home environment and teach clients to make use of available community resources;

Trains lower level Family Support Workers in the procedures, techniques, skills and knowledge necessary to provide in-home support services to clients;

Visits clients’ homes to identify needs and provide in-home assistance for clients through teaching and demonstrating practical living skills including, but not limited to, meal planning, household maintenance, laundry, shopping, positive parenting and caring for dependents, conflict resolution, interpersonal relationship skills, job readiness, locating and securing housing, and household budgeting;

Assesses clients’ personal and living conditions in conjunction with the treatment or service plan goals to determine the need for specific behavioral changes;

Develops positive relationships with clients in order to gain their acceptance of the In-Home Care Plan and contributes to the client’s physical and emotional health;

Encourages clients to participate in and make use of community resources and services such as child and adult support groups, food pantries, neighborhood services centers and child or adult day care;

Observes behavior of children and adults, records pertinent observations, maintains records of their behaviors and makes recommendations to the services team for possible plan modifications;

Prepares reports for the health care professional, case manager or supervisor on the clients’ physical condition, social and physical environment and services provided in order to assist the in-home care team in developing, monitoring and modifying the clients’ In-Home Care Plan;

Participates in team meetings with the case manager, health care professionals and other persons responsible for developing or modifying the In-Home Care Plans for clients;

Transports and assists clients in obtaining transportation to medical appointments and community centers;

May present Parenting or Job Readiness subject matter to clients in structured training sessions and conduct in-home follow-up;

May assist clients with personal care such as giving baths, shampoos, dressing, feeding or using a bedpan;

May provide temporary care of children or adults in the absence of the caregiver;

May oversee court ordered family visits, testify in court or prepare a client for a court appearance;

Performs other related duties.

MINIMUM QUALIFICATIONS

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Three years of experience providing support services to children or adults through teaching and demonstrating practical living skills in order to promote and maintain independent living or assist in preserving the family structure.

Notes:

1. Candidates may substitute experience as defined above or experience in child or adult care giving, on a year-for-year basis, for the required education.

2. Candidates may substitute nine credit hours from an accredited college or university in a human service program or human development program such as child development, sociology, social work, psychology, counseling, nursing, criminology, juvenile justice, human growth and development, human services, or mental health for one year of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Social Services classifications or Social Services specialty codes in the Social Science, Psychology, and Welfare field of work on a year-for-year basis for the required experience.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

1. Employees in this classification may be assigned duties that require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

2. Some positions in this classification may be assigned duties that require the employees to acquire and maintain a license as a Certified Nursing Assistant or a Geriatric Nursing Assistant from the Maryland Board of Nursing at 4201 Patterson Avenue Baltimore, Maryland 21215.  Information may be obtained at www.mbon.org/main.php. Obtaining this license within a specified time may be a condition of appointment or probation for these types of positions.

SPECIAL REQUIREMENTS

1. Employees in this classification who work with families with dependent children must successfully complete an approved entry-level training program before being granted permanent status.

2. Employees in this classification may be required to have access to and use their personal automobile in order to transport clients. Verification of appropriate vehicle insurance, which shall include coverage for transporting clients, must be provided to the department prior to the performance of transport duties. Standard mileage allowance will be paid for the use of a privately owned vehicle.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire.  The supplemental questionnaire may be used as part of the rating process.  Therefore, it is important that you provide complete and accurate information on your application.

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service is required prior to hire.   

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: 

STATE OF MARYLAND BENEFITS

• Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date). 

• Annual Leave – ten (10) days of accumulated annual leave per year.

• Sick Leave – fifteen (15) days of accumulated sick leave per year.

• Parental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.

• Holidays – State employees also celebrate at least twelve (12) holiday per year.

• Pension – State employees earn credits towards a retirement pension.

• Positions may be eligible for telework.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplement questionnaire to: Attention: Cynthia McMillian, Department of Human Services, Examination Services Unit, 25 S. Charles Street, Room 1116-F, Baltimore, MD 21201. 


All mailed documents must include the applicant's name and the job number and must be received by 5 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application. 


If additional information is required, the preferred method is to upload. If unable to upload, please email requested information only to cynthia.mcmillian@maryland.gov. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time. 


TTY Users: call via Maryland Relay.

 

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov. 


As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.




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