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SERVICES SPECIALIST

Recruitment #24-000916-0005

Introduction

As a State agency, Maryland Office of the Public Defender (MOPD) is an affirmative action and equal opportunity employer. MOPD is committed to the full inclusion of all qualified individuals without regard to race, color, religion, sex, physical or mental disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

All applicants must be able to communicate with clients and visitors and possess the ability to complete tasks in a fast-paced work environment. Applicants must be able to work in various positions, and travel to various courtrooms and office environments throughout the State. MOPD is further committed to providing equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities by modifying or adjusting the job application process or the job or work environment to make reasonable accommodations to the known applicant or employee to enable the applicant or employee be considered for the position they desire; to perform the essential functions of the position in question; or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation imposes an undue hardship. Applicants must be able to operate a computer and other office equipment. Applicants must have access to a motor vehicle or be able to navigate public transportation. If a reasonable accommodation is needed, please contact Tawanda Jackson, Human Resources Supervisor, 410-767-8503, tawandal.jackson@maryland.gov. 

The Office of the Public Defender is seeking a detail-oriented applicant with excellent customer service skills and experience planning and coordinating general services functions in an office environment. Excellent organizational and communication skills, as well as problem-solving skills, flexibility with the ability to work independently. The OPD Services Specialist will be responsible for providing timely, reliable execution of scheduled appointments and routes, collection and updates of fleet and facilities documentation and numerous and varied ad hoc assignments for the Facility Director and Chief Fiscal Officer. Professional and courteous demeanor in telephone and personal contact with the public, other state agencies and OPD staff and management; mutual respect in conflict resolution.

GRADE

ASTD9

LOCATION OF POSITION

6 St. Paul Street, Suite 2101, Baltimore, MD 21202

POSITION DUTIES

* Records Management – Schedule, coordinate, transport and track case management files for District 1 – Baltimore City and city-based Divisions, including Appellate, Post Conviction, Parental Defense and Forensics, with OPD Records Management Group and State Archives.
* Courier – Plan and coordinate mail/general courier services for all locations in and around Baltimore City, and statewide, as needed. 
* Fleet Safety Coordinator - Maintain WebFleet data; Collect and enter once a month mileage logs; Conduct semi-annual fleet safety inspections of state vehicles; Update and maintain assigned/pool driver documentation; Maintain OPD van and corresponding recordkeeping; Manages additional vehicle rentals, as needed. 
*Fixed Asset Management - Schedule, coordinate, transport and track delivery, relocation and redeployment of Fixed Assets for all sites throughout the State, including public storage; provide disassembly, reassembly and disposition services. 
* Serve as assistant to CFO and Facilities Director, regarding maintenance of facilities and office services reports, procurement and logistics for district offices; other duties as required by senior and district management. 
*Maintain important and confidential records, schedules, expense accounts and office supplies.
*Maintain Office Equipment. 
*Perform other duties as assigned.

MINIMUM QUALIFICATIONS

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of experience in general services functions, office administration activities or in the receiving, storing, issuance, purchase or requisition of equipment, materials, and parts and supplies.

Notes:

1. Candidates may substitute additional experience as stated above on a year-for-year basis for the required education.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in logistics specialist classifications or administrative support specialty codes in the logistics field of work, on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Experience with fleet management, records management, mail/courier services, inventory, scheduling, planning and coordinating asset deployments.
Experience with lifting heavy items over 50 pounds, storage, disassembly, reassembling office furniture a plus.
Experience driving a E 150 cargo van.
Experience using Microsoft Word, Microsoft Excel.
Experience with customer service and planning and coordinating general office functions. 

SPECIAL REQUIREMENTS

Lifting over 50 pounds. Capable of driving E 150 cargo van.

SELECTION PROCESS

Only candidates who meet the minimum qualifications will be considered for this classification. Therefore, it is essential that you provide complete and accurate information on your application. Successful candidates will be placed on the employment Eligible List categorized as BEST QUALIFIED, BETTER QUALIFIED and QUALIFIED and remain eligible for consideration for at least one year from the date of examination. The list will be used by the hiring manager to select employees.

EXAMINATION PROCESS

The examination will consist of a rating of your education, training and experience related to the requirements of the position. You may be required to complete a qualifications supplement, or the rating may be based on your application. Report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

*Online applications are strongly preferred. ** Please fax all paper applications and questionnaires to (410) 333-8134. Inquiries regarding applications and submitting paper applications can be directed to: Office of the Public Defender, Human Resources Division, 6 Saint Paul Street, Suite 1304, Baltimore, MD 21202; or by calling (410) 767-8500, toll free: 877-430-5187; TTY users call Maryland Relay Service 800-735-2258.

Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing. 

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country and encourage them to apply.


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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